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报告 #40: Chloe

AI付费用户态度、决策与价值认知研究

受访者:Chloe
年龄:36
收入:$80,000 - $99,999
AI工具:ChatGPT, Claude, Gemini, Perplexity
来源:trooly.ai

📊 分析摘要

36岁女性,非裔,$80,000 - $99,999。 使用:ChatGPT, Claude, Gemini, Perplexity。 付费:$10-$10/月。 特征:考虑取消,注重性价比。 "My Meta Ray Ban AI glasses, they make it very easy to create content. It is hands free. So when I us..."

💡 商业洞见(AI软件销售视角)

Background

Participant: Chloe

受访者: Chloe

Gender: Woman

性别: 女性

Age: 36

年龄: 36岁

Location: Roseville, California, United States

所在地: 美国加利福尼亚州罗斯维尔

Household Income: $80,000 - $99,999

家庭收入: $80,000 - $99,999

Level of Education: Undergraduate degree

教育程度: 本科

Ethnicity: Black or African American

种族: 黑色人种或非裔美国人

Industry: Hospitality

行业: 酒店款待业

Children: Preschooler (4-5 years), School aged (6-12 years), Adolescent (13-17 years)

孩子: 学龄前儿童(4-5岁)、学龄儿童(6-12岁)、青少年(13-17岁)

📜 查看完整访谈记录(131 段对话)

00:02-00:23 - Researcher: Hey there! I'm Trooly, and I'm really glad you could join me today. This conversation will take about 60 minutes, and I'm here to learn from your experiences and perspectives. Before we get started, could you please give me a brief self-introduction? I'd love to get to know you a bit better. For example, you could tell me your age, occupation, and hobbies — or anything else you think would help me understand you better. - 嘿,你好!我是 Trooly,非常高兴你今天能加入。这次交谈大约需要 60 分钟,我是来向你学习经验和观点的。 在开始之前,能否请你做一个简短的自我介绍?我想更好地了解你。例如,你可以告诉我你的年龄、职业和爱好,或者任何你认为能帮我更好了解你的信息。

00:38-00:43 - Chloe: Hi. My name is Chloe. I'm from the Sacramento Region. My hobbies are cooking. I really enjoy gardening. I like being on social media and making videos. And I also enjoy going to sporting events. - 嗨。我叫 Chloe。我来自萨克拉门托地区。我的爱好是烹饪。我很喜欢园艺。我喜欢玩社交媒体和制作视频。我也喜欢去看体育赛事。

00:45-00:52 - Researcher: Nice to meet you, Chloe! Sounds like you've got a great mix of creative and active interests. What kind of videos do you make? - 很高兴认识你,Chloe!听起来你的兴趣爱好动静结合,非常有创意。你通常制作什么样的视频?

00:58-01:09 - Chloe: I enjoy a wide range of videos. I like drama. I like reality. I also like all types of stories. I'm I don't have a genre I love, but I do actually like action a lot as well. - 我喜欢的视频范围很广。我喜欢戏剧,喜欢真人秀,也喜欢各种类型的故事。我并没有某个最偏爱的类型,但实际上我也非常喜欢动作片。

01:11-01:20 - Researcher: Got it, so you enjoy watching different types of videos. But I'm curious - when you mentioned you like making videos earlier, what kind of content do you create yourself? - 明白了,所以你喜欢观看不同类型的视频。但我很好奇——你刚才提到喜欢“制作”视频,你自己会创作什么样的内容呢?

01:35-01:45 - Chloe: I create content when I travel. We do a lot of international travel, so I like creating content for that. I also work out a lot, so I create my videos from when I'm walking into the gym. When I'm doing my exercises, from when I'm walking out, I also make videos of my vegan recipes and food. - 我在旅行时会创作内容。我们会进行很多国际旅行,所以我喜欢为此制作内容。我也经常健身,所以我会在走进健身房、做练习以及走出来的时候拍摄视频。我还会制作关于我的纯素食谱和食物的视频。

01:47-01:55 - Researcher: That's really cool - travel, fitness, and vegan cooking content. How long have you been creating these videos, and what do you usually do with them once you make them? - 这真的很酷——旅行、健身和纯素烹饪内容。你制作这些视频多久了?做完之后通常会怎么处理它们?

02:18-02:22 - Chloe: I've been making them about five years, but more recently more, because I have more tools to take videos and create content with them now. Um, once I create them, I post them on TikTok. Instagram, Facebook, Those are my top three that I like posting on either as stories or posts. - 我做视频大概五年了,但最近做得更多,因为我现在有更多的工具来拍摄和创作内容。嗯,一旦我创作完成,我就会发在 TikTok、Instagram 和 Facebook 上。这三个是我最喜欢发布快拍(stories)或帖子的地方。

02:24-02:31 - Researcher: Interesting that you mentioned having more tools now. What kind of tools are you using these days that make it easier to create content? - 很有意思,你提到现在有更多的工具。你最近在使用什么样的工具让创作变得更容易?

02:59-03:00 - Chloe: My Meta Ray Ban AI glasses, they make it very easy to create content. It is hands free. So when I use the hands free Meta AI glasses, I can be anywhere at any time. I don't have to pull up my phone. I don't have to put in a password. I simply say, hey, Meta. Take a picture. Hey, Meta. Record and stop or whatnot, or it's a tap of a button on side of my face, which makes it so easier. - 我的 Meta Ray-Ban AI 眼镜,它们让创作内容变得非常简单。它是免提的。所以当我使用免提的 Meta AI 眼镜时,我可以随时随地进行创作。我不必掏出手机,不必输入密码。我只需说:“嘿,Meta,拍张照。”“嘿,Meta,开始录制”或“停止”之类的。或者只需点击我脸侧的一个按钮,这让一切变得更容易。

03:02-03:24 - Researcher: Oh wow, that's a game changer for content creation. So you're already using AI tools in your daily life. That's perfect for our conversation today. So here's what we're doing: I want to understand your experiences with AI chat assistants - how you use them, what you think about them, and what matters to you when it comes to these tools. There's no right or wrong answers here, just your honest thoughts and experiences. Sound good? - 噢哇,这对于内容创作来说真是革命性的。所以你已经在日常生活中使用 AI 工具了。这非常适合我们今天的谈话。 我们今天要聊的是:我想了解你使用 AI 聊天助手的经验——你是如何使用它们的,你对它们的看法,以及在这些工具方面你最看重什么。这里没有对错之分,只要分享你真实的想法和经验就行。听起来可以吗?

03:27-03:29 - Chloe: Yes. It does sound great. - 是的。听起来很棒。

03:32-03:39 - Researcher: Perfect! So let's start with the basics - are you currently using any AI chat assistants, like ChatGPT, Claude, Gemini, or others? - 太好了!那我们从基础开始——你目前是否在使用任何 AI 聊天助手,比如 ChatGPT、Claude、Gemini 或其他工具?

03:42-03:53 - Chloe: I use Gemini I use ChatGPT. I'm using Alexa. I also use Bixby, and I now use the Meta AI. - 我用 Gemini,我用 ChatGPT。我还在用 Alexa,也用 Bixby,现在我还用 Meta AI。

03:58-04:07 - Researcher: Wow, you're using quite a few! Gemini, ChatGPT, Alexa, Bixby, and Meta AI. That's impressive. Before we dive deep into those, I realized I didn't ask - what do you do for work? - 哇,你用了不少呢!Gemini、ChatGPT、Alexa、Bixby 和 Meta AI。令人印象深刻。 在我们深入探讨这些之前,我意识到我还没问——你的工作是什么?

04:12-04:15 - Chloe: I am unemployed. I am a stay at home mom. - 我目前失业。我是一名全职妈妈。

04:18-04:25 - Researcher: Got it. So your days are focused on taking care of the home and kids. Walk me through what a typical day looks like for you from morning to evening. - 明白了。所以你的生活重心是照顾家庭和孩子。请带我了解一下你从早到晚典型的一天是怎么度过的。

04:27-05:10 - Chloe: I wake up, make my kids breakfast, pack their lunches, make sure they're ready to go and have all of their things for the day. I drop them off at school. After I drop them off at school, I will go to the gym. Then I come home. Make myself a lunch, get the kids lunches and things like that ready. Walk my dog. After I walk the dog, I pick the kids up and then take them to their extracurricular activities. Which is sports and music. Once we get home from our extracurricular activities, we will eat dinner. You know, they'll do homework first. Eat dinner, get ready for baths. And then kinda tuck them in and get ready for our day for the next day again. - 我起床,给孩子们做早餐,给他们打包午餐,确保他们准备好出发并带齐全天所需的所有东西。我送他们去学校。送完孩子后,我会去健身房。然后回家,给自己做午餐,准备好孩子们的午餐之类的。遛狗。遛完狗后,我去接孩子,然后带他们去参加课外活动,也就是体育和音乐。从课外活动回家后,我们会吃晚饭。你知道,他们会先做作业。吃晚饭,准备洗澡,然后安排他们睡觉,再为第二天的生活做准备。

05:12-05:23 - Researcher: Sounds like a full schedule! You mentioned you're unemployed and a stay-at-home mom. If you don't mind sharing, what's your household's main source of income? And roughly what range are we talking about per month? - 听起来日程排得很满!你提到你是失业状态的全职妈妈。如果你不介意分享的话,你家庭的主要经济来源是什么?每个月大概在什么范围?

05:41-05:59 - Chloe: My household's monthly income or my main source of income, my spouse does work. He is a store associate at WellCare Pharmacy. And that is our main source of income. I also create custom T shirts and make crafts. I do just kind of my entrepreneur thing on the side. Um, so I do post, uh, content of that as well. Of me making my shirts or whatnot, and selling those if people wanna purchase them. So I do create content on that too. So that's a source of income, a little side hustle plus his income. - 我的家庭月收入或主要收入来源——我的配偶在工作。他是 WellCare 药房的一名店员。那是我们的主要收入来源。我也会制作定制 T 恤和手工艺品。我只是在业余时间做点创业的小生意。嗯,所以我也会发布相关的视频,比如我制作衬衫的过程,如果有人想买我就卖给他们。所以我也为此创作内容。这是一项收入来源,一点副业加上他的收入。

06:02-06:14 - Researcher: That's great that you have the side business with custom t-shirts and crafts. Can you give me a rough idea of the monthly income - like what does your spouse bring in from WellCare Pharmacy, and how much do you typically make from your side hustle each month? - 这种定制 T 恤和手工艺品的副业真不错。你能给我一个大概的月收入概念吗?比如你配偶在药房的收入,以及你每个月副业通常能赚多少钱?

06:15-06:19 - Chloe: Roughly, monthly income is about five thousand to six thousand. - 大约每月的收入在五千到六千美元之间。

06:25-06:41 - Researcher: Thanks for sharing that. So combined you're looking at around $5,000-6,000 monthly between your spouse's job and your crafts business. Now let's talk about AI. You mentioned earlier you use Gemini, ChatGPT, Alexa, Bixby, and Meta AI. Out of all these AI tools you use, which ones are you actually paying for right now? - 谢谢你的分享。所以你配偶的工作加上你的手工副业,每月总共大约是 5,000 到 6,000 美元。 现在我们聊聊 AI。你之前提到你使用 Gemini、ChatGPT、Alexa、Bixby 和 Meta AI。在所有这些你使用的 AI 工具中,你目前实际在为哪些付费?

06:48-06:50 - Chloe: I am paying for Gemini. - 我在为 Gemini 付费。

06:52-06:58 - Researcher: Okay, so you're paying for Gemini. Tell me about that - what's the payment plan and how much does it cost you per month? - 好的,你在为 Gemini 付费。跟我说说那个——付费方案是怎样的,每个月要花多少钱?

07:00-07:37 - Chloe: Did a annual plan. It was cheaper to do annual. I remember. It was sometime in July I did it, so it's gonna renew soon. I didn't do the monthly because it worked out to be a little bit more when you do the annual. I think you save, like, a bit like, a month free. I chose to, uh, do this specifically pay for the service, um, actually just recently got the Google Pixel Buds. I have a Google phone. I actually really like the platform. I haven't had any issues with Gemini. Is actually one of my favorite AIs. So for me, it was worth it. - 我办了年费方案。我记得办年费更便宜。我是七月的某个时候办的,所以很快就要续费了。我没选月费,因为按年付的话算下来会便宜一点。我觉得能省下大约一个月的费用。我选择专门为这项服务付费,实际上是因为我最近刚买了 Google Pixel Buds。我用的是谷歌手机。我真的很喜欢这个平台。我在使用 Gemini 时没遇到过任何问题。它实际上是我最喜欢的 AI 之一。所以对我来说,这是值得的。

07:39-07:44 - Researcher: Got it. So you did the annual plan because it saves you about a month's worth. But what's the actual - 明白了。所以你办年费是因为能省下一个月的钱。但具体的……

07:44-07:45 - Chloe: That's correct. - 没错。

07:47-07:50 - Researcher: What's the actual dollar amount you paid for the year? - 你这一年实际支付了多少美金?

07:52-08:01 - Chloe: I know it was under a hundred dollars. I don't remember exactly the amount. I can log in and check if you would like me to. - 我知道是在一百美元以下。我不记得确切的金额了。如果你需要的话,我可以登录查一下。

08:03-08:10 - Researcher: That's okay, under $100 for the year works. So besides Gemini, are you paying for any of the other AI tools - ChatGPT, Meta AI, or any others? - 没关系,一年不到 100 美元就可以。那么除了 Gemini,你还在为其他 AI 工具付费吗——比如 ChatGPT、Meta AI 或者其他的?

08:15-08:19 - Chloe: No. The other ones are standard ones that I've been using as is. - 没有。其他的都是我一直在用的标准版。

08:21-08:29 - Researcher: So just to make sure I understand - you're only paying for Gemini right now. All the others like ChatGPT, Meta AI, Alexa, and Bixby, you're using the free versions? - 所以为了确认我没理解错——你目前只为 Gemini 付费。其他的像 ChatGPT、Meta AI、Alexa 和 Bixby,你用的都是免费版?

08:31-08:32 - Chloe: That's correct. - 没错。

08:37-08:42 - Researcher: Have you ever paid for ChatGPT or any other AI chat assistant in the past, even if you're not paying now? - 你过去是否曾为 ChatGPT 或任何其他 AI 聊天助手付费过,即使现在没付了?

08:54-09:37 - Chloe: In the past, I tried the ChatGPT free trial. I wound up not canceling it, so I did wind up paying for that month. After that, I did cancel. Just a preference to me. I just like the Gemini AI a lot more. I also really like the Meta AI. Those are kinda, like, my top two. So I'm willing to pay for things that I want and use. The things that entice me to purchase these are getting a free trial. So if I get the free trial, I really like this, and I say, hey. I cannot live without this feature. It's one hundred percent worth it for me. But it doesn't make sense for me to pay for multiple AIs. So I'm not gonna pay for Gemini, ChatGPT, Whatever the other ones, Perplexity, I'm not gonna pay for those. I only need one. I feel like paying for multiple would not make sense to me. - 过去我试过 ChatGPT 的免费试用。最后我忘了取消,所以付了那个月的钱。在那之后我取消了。这只是我的个人偏好。我更喜欢 Gemini AI。我也很喜欢 Meta AI。这两个差不多是我的前两名。所以我愿意为我想用和需要的东西买单。诱使我购买的原因通常是提供免费试用。如果我试用了之后真的很喜欢,我会觉得:嘿,我不能没有这个功能。那对我来说就是 100% 值得的。但对我来说,为多个 AI 付费是不合理的。所以我不会同时付 Gemini、ChatGPT、还有其他的比如 Perplexity 之类的。我只需要一个。我觉得付多个钱对我来说没有意义。

09:39-09:47 - Researcher: That makes sense - you tried ChatGPT's paid version but didn't keep it. So when you had ChatGPT's paid subscription for that one month, do you remember how much that cost? - 这很有道理——你试过 ChatGPT 的付费版但没续费。那么当你拥有那个月 ChatGPT 付费订阅时,你记得花了多少钱吗?

09:50-10:01 - Chloe: It was automatic bill pay. It was under ten dollars, but I didn't use it often. So that wasn't my top tool that I like to use, so that's why I didn't continue it. - 那是自动扣款。不到十美元。但我并不经常用它。所以它不是我最喜欢的工具,这就是我没继续用它的原因。

10:03-10:10 - Researcher: Interesting - so you paid under $10 for ChatGPT but didn't find it worth keeping. You mentioned Meta AI is - 有意思——所以你为 ChatGPT 付了不到 10 美元,但觉得不值得保留。你提到 Meta AI 是……

10:10-10:11 - Chloe: That's correct. - 没错。

10:13-10:20 - Researcher: You mentioned Meta AI is one of your top two favorites. Have you ever considered paying for Meta AI, or do they even have a paid version? - 你提到 Meta AI 是你最喜欢的两个工具之一。你有考虑过为 Meta AI 付费吗,或者他们甚至有付费版吗?

10:22-10:51 - Chloe: I have not seen a paid version. Um, I've only been using the Meta AI for about six weeks now. I have not seen a paid version, but I'm happy with whatever I'm using now. Everything's perfect on there. It has a built in AI in the Meta AI app. So if I wanted to filter pictures or anything like that, everything's already in there. It's kind of all in one spot. Um, I didn't see an option to add for a subscription to pay for anything there either. - 我还没看到有付费版。嗯,我用 Meta AI 大约才六周。我没看到付费版,但我对我现在使用的功能很满意。那里的一切都很完美。Meta AI 应用里内置了 AI 功能。如果我想给照片加滤镜之类的,所有东西都在里面了。它算是全合一的。嗯,我也没有看到在那里添加订阅或支付任何费用的选项。

10:53-11:03 - Researcher: Got it. So besides chat assistants like Gemini and ChatGPT, do you use any other types of AI tools? Like maybe AI for creating images, editing videos, writing help, or work productivity tools? - 明白了。那么除了像 Gemini 和 ChatGPT 这样的聊天助手,你还会使用其他类型的 AI 工具吗?比如用于生成图像、编辑视频、写作辅助或工作效率工具的 AI?

11:07-12:01 - Chloe: Yes. I do use the Instagram Character AI. I really like those social media AI things. I also have Canva. I use the Canva to edit photos for me. I use the Meta app to edit photos for me, and Gemini is my favorite app to edit my, um, images so I can take an image, and I literally just tell Gemini, hey, Gemini. You know, clean this picture up for me and add purple smoke in the back and add um, black bats in the background, and it's perfect. It literally does everything for me. And then within those platforms, there's a share button where I can post it directly to my social media. I can post it to my stories. I can send it to my email, send it to a friend. So this has become a tool that I actually depend on. - 是的。我会用 Instagram 的 Character AI(角色 AI)。我很喜欢那些社交媒体上的 AI 玩意儿。我还有 Canva。我用 Canva 帮我编辑照片。我用 Meta 应用帮我编辑照片,而 Gemini 是我最喜欢的编辑图片的工具。我可以拿一张图片,直接告诉 Gemini:嘿,Gemini,帮我清理一下这张照片,在背景加点紫色的烟雾,再加点黑色的蝙蝠。结果非常完美。它字面上帮我完成了一切。然后这些平台里都有分享按钮,我可以把它直接发布到我的社交媒体上,发布到快拍里,或者发到电子邮箱、发给朋友。所以这已经成为我产生依赖的一项工具了。

12:02-12:07 - Researcher: So you're using Canva for editing. Are you paying for Canva, or is that the free version? - 所以你用 Canva 进行编辑。你在为 Canva 付费吗,还是用免费版?

12:08-12:28 - Chloe: I was paying for Canva. I stopped paying for Canva only because I use other AI tools to help me for free edit things, but I use the free version of Canva and still, like, their templates, their backgrounds, um, to make flyers. I really like making flyers on Canva as well. - 我以前为 Canva 付费。我停止付费是因为我可以用其他免费的 AI 工具来帮我编辑,但我仍然会用免费版的 Canva 及其模板和背景来做传单。我也很喜欢在 Canva 上做传单。

12:31-12:35 - Researcher: When you were paying for Canva, how much was that costing you and what made you decide to stop? - 当你为 Canva 付费时,花了多少钱?是什么让你决定停掉的?

12:53-13:07 - Chloe: It was under ten dollars, but it was a creativity tool that I feel I wasn't using as often. I also have Cricut workspace, and I pay for that ten dollars a month. And I was using that more and they also have some tools that can help you edit without you doing so much. So for me, that was an all in one workspace. The Canva is not an all in one workspace. I can't make my T shirts or print things off of there. So it wasn't worth paying anymore. - 不到十美元,但我感觉这项创意工具我不常使用。我还有 Cricut 创意空间(Cricut workspace),我每月为此支付十美元。我用那个更多,而且他们也有一些工具能帮你编辑,不需要你动手太多。所以对我来说,那是一个全合一的工作空间。Canva 不是全合一的,我没法在上面制作 T 恤或者打印东西。所以不值得再付钱了。

13:10-13:17 - Researcher: Got it. So you dropped Canva but kept Cricut workspace at $10month because it's more useful for your T-shirt business. Are there any other AI tools or subscriptions - 明白了。所以你停了 Canva 但保留了每月 10 美元的 Cricut 空间,因为对你的 T 恤生意更有用。还有其他的 AI 工具或订阅吗?

13:32-13:34 - Chloe: The only other AI tool I use is in my Tesla, we have Grok. I pay a monthly subscription. That's also ten dollars a month, and I believe with the subscription, it does come with Grok. - 我用的另一个 AI 工具是在我的特斯拉里,我们有 Grok。我付月费订阅。那也是每月十美元,我相信订阅费里包含了 Grok。

13:40-13:54 - Researcher: Okay, so to recap your current AI spending: Gemini annual plan under $100, Cricut workspace $10month, and Tesla subscription $10month. That's about $220-240 per year total. Does that sound right, or am I missing anything? - 好的,我们来回顾一下你目前的 AI 支出:Gemini 年费不到 100 美元,Cricut 空间每月 10 美元,特斯拉订阅每月 10 美元。一年总共大约 220 到 240 美元。听起来对吗,还是我漏掉了什么?

13:55-13:56 - Chloe: That sounds correct. - 听起来是正确的。

13:58-14:07 - Researcher: Thinking back over the last few months, has there been any AI product or subscription purchase that you felt really satisfied with - like you thought "this was totally worth it"? - 回想过去几个月,有没有哪款 AI 产品或订阅让你觉得特别满意——就是那种让你觉得“这钱花得完全值”的?

14:12-14:22 - Chloe: I don't think any of them besides I think Grok in my car is the one that's totally worth it. All the other ones, I feel like I can live without that are paid. - 我觉得除了车里的 Grok 以外,其他的都不太算极其值得。所有其他付费的,我觉得即使没有我也能生活。

14:25-14:28 - Researcher: What makes the Tesla one feel totally worth it compared to the others? - 是什么让特斯拉的那个比起其他的让你觉得完全值?

14:30-15:21 - Chloe: The Tesla AI in my car is completely worth it. I spend a lot of time in my car. It's complete entertainment for the whole family. My kids could be in the backseat, ask Grok to tell jokes. I could be in the front and ask Grok, hey, how's the weather when I'm going to Sacramento if I'm on my way. I can ask him a wide variety of things. Can you find me the closest vegan restaurant? What's the top five, um, uh, places to go with kids. It's an all in one for everyone, and it's hands free right at my touch, uh, very reliable. And then there's a whole bunch of different settings you can do. Therapy mode if you're feeling in a in a way. Uh, you know, he can be there to therapy, all these things. So there's so many different personalities within that one AI in my car. - 我车里的特斯拉 AI 完全值得。我在车里待的时间很长。它对全家来说是一个完整的娱乐系统。我孩子可以坐在后座让 Grok 讲笑话。我坐在前排可以问 Grok:嘿,我去萨克拉门托的路上天气怎么样。我可以问它各种各样的事情。你能帮我找最近的纯素餐厅吗?适合带孩子去的前五个地方有哪些?它对每个人来说都是全能的,而且触手可及、免提操作,非常可靠。还有很多不同的设置可以选。如果你心情不好,还有“治疗模式”。你知道,他可以在那里提供心理疏导及所有这些。所以车里的那一个 AI 就拥有这么多不同的个性。

15:23-15:35 - Researcher: That's really interesting - it sounds like the hands-free, family-friendly aspect makes it stand out. On the flip side, have you had any AI purchases recently that left you disappointed or feeling like it wasn't worth the money? - 这很有趣——听起来免提和亲子友好的特性让它脱颖而出。反过来说,最近有没有什么 AI 支出让你感到失望,或者让你觉得这钱花得不值?

15:38-15:45 - Chloe: I haven't purchased any AI subscriptions recently that made me feel like it wasn't worth it. - 最近我没有购买过任何让我觉得不值的 AI 订阅。

15:48-15:54 - Researcher: Looking ahead to the next six months, do you think your spending on AI tools will increase, stay about the same, or decrease? Why? - 展望未来六个月,你认为你花在 AI 工具上的支出会增加、保持不变还是减少?为什么?

16:04-17:00 - Chloe: I think it is going to increase drastically. Um, I think that every electronic or tool or anything that I plug in or use or wear on a daily basis now, that's not AI is going to turn into AI within the next year or so. For example, I think that they are going to have AI air fryers that can tell you how to season things, or you can ask it um, or tell it, I have these ingredients, and it'll help you cook. So really interested in the AI, how it's gonna grow, and looking forward to the new technology. Are you there? - 我认为会大幅增加。嗯,我觉得在未来一年左右,我现在每天插电、使用或佩戴的每一件还没搭载 AI 的电子产品或工具都会转变成 AI 产品。例如,我认为他们会推出 AI 空气炸锅,能告诉你如何调味,或者你可以问它,或者告诉它我只有这些食材,它就会帮你烹饪。所以我对 AI 的发展方向非常感兴趣,并期待新技术。你在听吗?

17:03-17:17 - Researcher: Yeah, I'm here! So you're expecting AI to be everywhere soon - AI air fryers and all that. That's exciting. Let me shift gears a bit. You mentioned you use Gemini, ChatGPT, Meta AI, Alexa, and Bixby as chat assistants. Out of all those, which one would you say is your absolute favorite? - 嗯,我在!所以你期待 AI 很快无处不在——AI 空气炸锅之类的。那很令人兴奋。让我换个话题。你提到你使用 Gemini、ChatGPT、Meta AI、Alexa 和 Bixby 作为聊天助手。在所有这些中,哪一个是你的绝对首选?

17:23-17:28 - Chloe: My absolute favorite right now is the Meta AI. - 我目前绝对的首选是 Meta AI。

17:30-17:32 - Researcher: What makes Meta AI your favorite over the others? - 是什么让 Meta AI 成为你的最爱,而不是其他的?

17:34-18:33 - Chloe: The complete hands free tools, I have the glasses for the Meta AI, so I literally throw them on, and I can get all of my point of views. The POVs when you, you know, when you're making social media, it's awesome. I just have it on. I can still open the door. I can still cook with two hands. I'm not worried about missing anything. So I'm capturing every moment, as well as I can listen to my music at just Hey, Meta, play my favorite song on Spotify or play my playlist. I literally have my best friend assistant on the side, on my side at every I think it's amazing to have that that I can make phone calls, text messages, emails. Post things on social media. I can take a picture right now and post it instantly to my stories, things like that. So I think this is the all in one tool that everyone's been waiting for. I'm very excited. - 完整的免提工具。我有 Meta AI 的眼镜,所以我只需戴上它们,就能捕捉到我的所有视角。当你制作社交媒体内容时,这种第一视角视角(POV)非常棒。我只需戴着它。我依然能腾出手开门,依然能两只手做饭。我不担心漏掉任何细节。所以我捕捉到了每一个瞬间。我还可以听音乐,只需说“嘿,Meta,在 Spotify 上播放我最喜欢的歌”或“播放我的歌单”。我仿佛随身带着一个最好的朋友助手。我觉得能用它打电话、发短信、发邮件,简直太神奇了。发布内容到社交媒体也行。我现在就能拍张照片并立即发到我的快拍里。所以我认为这是大家一直期待的全能工具。我非常兴奋。

18:35-18:47 - Researcher: So the Meta Ray-Ban glasses are a huge part of why you love Meta AI - the hands-free, always-there aspect. When you're actually chatting with Meta AI through the glasses, what kinds of things do you ask it? Can you give me two recent examples? - 所以 Meta Ray-Ban 眼镜是你热爱 Meta AI 的重要原因——免提、如影随形。当你通过眼镜实际与 Meta AI 聊天时,你会问它什么?能给我两个最近的例子吗?

18:51-20:07 - Chloe: Sure. Um, the most recent example is I was at the grocery store, and I was making lasagna. So I asked Meta what cheeses I needed for the lasagna. When you make lasagna, it it it is a lot of different cheeses. So I knew it was the ricotta I needed. I knew it was certain ones, but I wanted him to run down the whole list for me. So he just gave me the whole list. So as, you know, I'm shopping, he's giving me the list. And then I'm putting things in my cart, and I'm, you know, asking again, like, Oh, can you let me know what kind of sauces or pastas and brands, things like that? So that was actually very, very helpful. I really like that. I didn't have to pull my phone out and go on YouTube or Google to look up ingredients. So that was a game changer for me. Also, recently, it was my son's football game, and I asked Meta to record. So, hey, Meta. Record. I captured so many moments, like, really very natural moments. Um, sometimes when I'm putting the phone in my kids' face, they're, No, no, no, you know, things like that, or I don't have the moments as well because it takes me a long time to get my phone out. Things like that. So, um, this was awesome to have that feature to ask hey, take this video and capture this moment for me as well as asking for the ingredients when I was in the store. - 没问题。嗯,最近的一个例子是我在杂货店,我要做千层肉酱面(lasagna)。于是我问 Meta 做千层肉酱面需要哪些奶酪。做这个面需要很多不同的奶酪。我知道我需要里考塔奶酪(ricotta),我知道需要某些特定的,但我想要他帮我列出清单。于是他就报出了整个清单。所以,你知道,我购物的时候,他在报清单。然后我往购物车里放东西。我又接着问:噢,你能告诉我用哪种酱汁或面条,还有什么品牌之类的吗?那真的非常非常有帮助。我真的很喜欢这一点。我不必掏出手机去 YouTube 或 Google 查配料表。这对我来说是游戏规则的改变。另外,最近我儿子的美式橄榄球比赛,我让 Meta 录制。所以,嘿,Meta,录制。我捕捉到了很多极其自然的瞬间。嗯,有时候我把手机怼到孩子脸上,他们就会说“不,不,不”,你知道,或者捕捉不到那么好的瞬间,因为掏出手机要花很长时间。所以,能有这个功能让它去拍视频、为我捕捉瞬间,同时还能在店里询问配料,这真是太棒了。

20:10-20:18 - Researcher: Those are great examples. So you're using it for real-time help while doing other things. How long have you been using Meta AI - both the app and the glasses? - 这些例子太棒了。所以你在处理其他事情时用它来获得实时帮助。你使用 Meta AI(包括应用和眼镜)多久了?

20:31-20:46 - Chloe: About six weeks now. Um, I also really like Meta AI because the app is very user friendly. I can there's a built in AI in there, and they can clean up my pictures. There's a social media platform in there where you can share things and look at other people's things. Um, you can post your things, share your items, your pictures, videos, and things like that. To your social media platforms as well. - 大约六周了。嗯,我也很喜欢 Meta AI,因为这个应用非常用户友好。里面内置了 AI,可以清理我的照片。里面还有一个社交媒体平台,你可以分享东西,也能看别人的东西。嗯,你可以把你的作品、图片、视频等发布并分享到各个社交媒体平台。

20:48-20:56 - Researcher: Got it - six weeks total. When you first heard about Meta AI and the glasses, where did you learn about them? Do you remember what caught your attention? - 明白了——总共六周。当你第一次听说 Meta AI 和这款眼镜时,你是从哪里了解到的?你还记得是什么引起了你的注意吗?

21:11-21:55 - Chloe: I was on Facebook I saw one of my friends post on their stories, and it said, it said, Recorded with Meta AI, Ray Ban. And I said, Oh, that's different. So I know, he's walking around the airport, literally, a very or I felt like I was there with them in all of these moments of travel. And I said, How awesome is this? I would love to capture moments like this. So I video things a lot, so I thought this was perfect. For me. So I did initially see it on Instagram stories. Again, that was linked to their Facebook. I saw it again on their Facebook stories. And then from there, I was invested, so I started following Meta AI Ray Ban groups on Facebook. I started following them on and just searching Meta AI. Ray Ban glasses specifically, and they just looked like a really good investment. So I went ahead and purchased those. - 我在 Facebook 上看到我一个朋友在快拍里发了东西,上面写着:“由 Meta AI, Ray-Ban 录制”。我说:噢,这有点不一样。他正走在机场里,画面非常真实,我感觉就像和他们一起在旅行中经历那些时刻。我说:这太棒了!我也想捕捉这样的时刻。我经常拍视频,所以我觉得这对我来说太完美了。所以我最初是在 Instagram 快拍上看到的,那又链接到了他们的 Facebook。我在他们的 Facebook 快拍上又看到了一次。从那以后,我就入迷了,开始加入 Facebook 上的 Meta AI Ray-Ban 小组。我开始关注他们并专门搜索 Meta AI Ray-Ban 眼镜,它们看起来确实是一项非常好的投资。于是我就去买了。

21:58-22:03 - Researcher: When you saw your friend's post, did you buy the glasses right away, or did you wait and think about it for a while? - 当你看到你朋友发的帖子时,你是立刻就买了眼镜,还是等了等、考虑了一段时间?

22:10-22:36 - Chloe: I knew I wanted them, but I also did my research. So my research was adding these Facebook groups, and checking the videos out on TikTok. They have two versions, gen one and gen two. So I was interested in what the difference was. So, um, and, you know, I wanted to see what the difference was and what I wanted. So I wound up actually going to the actual Ray Ban store. So I can see them in person, try them on. Use them, and then I made the purchase. I wound up making the purchase in store. - 我知道我想要它们,但我也做了调研。我的调研方式就是加入那些 Facebook 小组,并在 TikTok 上看视频。它们有两个版本,一代和二代。所以我对它们的区别很感兴趣。所以,嗯,你知道,我想看看区别是什么以及我到底想要什么。最后我亲自去了 Ray-Ban 专卖店。这样我可以亲眼看到它们,试戴,试用,然后我才买的。我最终是在店里买的。

22:38-22:44 - Researcher: How long was it from when you first saw your friend's post to when you actually bought them in the store? - 从你第一次看到朋友的帖子到你最后在店里买,大概隔了多久?

22:44-22:46 - Chloe: I'd say two weeks. - 我想是两周。

22:50-22:52 - Researcher: And the glasses themselves - how much did they cost? - 那眼镜本身花了多少钱?

23:09-23:13 - Chloe: The glasses I wanted, I wound up adding a different lens to it, a clear lens, So with that added cost, of seventeen dollars plus the amount of the glasses, plus I got the insurance Out the door, it was five hundred dollars. - 我选的那款眼镜,我最后加装了不同的镜片,纯透明镜片。加上 17 美元的额外费用、眼镜本身的费用,再加上我买了保险,最后出门价是 500 美元。

23:15-23:22 - Researcher: That's a significant investment - $500. What made you decide it was worth spending that much, especially compared to your other AI subscriptions? - 500 美元是一笔不小的投资。是什么让你觉得花这么多钱是值得的,特别是和你其他的 AI 订阅相比?

23:26-23:53 - Chloe: This was worth it to me because for example, with my Google Pixel Buds 2a, I can't capture videos. So I wanted a device that can be my AI, be built in, be hands free, also have video, picture, and audio capabilities. And connect to my social medias, and this literally checked off every single box and some. - 这对我来说是值得的。因为对比来说,比如我的 Google Pixel Buds 2a,它没法拍视频。我想要一个既能作为我的 AI、又是内置免提、同时还具备视频、照片和音频功能,并且能连接到社交媒体的设备。而这正好满足了我的每一个需求,甚至更多。

23:59-24:07 - Researcher: Makes sense. Now let's talk about the actual Meta AI assistant itself - not the glasses, but the AI. Are you paying anything for Meta AI, or is it completely free for you? - 很有道理。现在我们来谈谈 Meta AI 助手本身——不是眼镜,而是那个 AI。你为 Meta AI 付费了吗,还是它是完全免费的?

24:10-24:12 - Chloe: It's completely free for me. - 对我来说它是完全免费的。

24:15-24:21 - Researcher: Have you ever considered paying for Meta AI if they offered a premium version, or are you pretty happy with the free version? - 如果他们提供高级版,你有考虑过为 Meta AI 付费吗?还是你对免费版已经很满意了?

24:23-24:57 - Chloe: I would be interested to see what the premium version did differently because I already feel like the Meta AI in the app and with the glasses itself, the actual AI, is awesome. I have no complaints, and I also don't have any suggestions on how to make it better. So I don't know how it would be better, and, um, I'd be curious to see again what the difference is. So that's how I would decide if it's something's worth it. I have to see what the difference is between the premium versus the standard. - 我会很有兴趣看看高级版有什么特别之处。因为我已经觉得应用里以及眼镜自带的 Meta AI 已经非常棒了。我没什么可抱怨的,甚至也提不出怎么让它变得更好的建议。所以我不知道它还能怎么更好,嗯,我会好奇这之间的区别是什么。这就是我决定一样东西是否值得的方式。我必须看到高级版和标准版之间的区别。

25:00-25:07 - Researcher: If they did launch a premium version and it had features you wanted, what's the most you'd be willing to pay per month for it? - 如果他们真的推出了高级版并且有你想要的功能,你每月最高愿意付多少钱?

25:08-25:20 - Chloe: I think ten dollars is pretty much my cap at all of these things. All of the AI stuff I pay for now is about ten dollars or less. So I'm not comfortable paying more than that. - 我想 10 美元差不多是我对所有这些东西的限制。我现在支付的所有 AI 相关的费用都在 10 美元或以下。所以如果高出这个价格,我会觉得不舒服。

25:23-25:35 - Researcher: That's consistent with everything else you're paying. On a scale of 0 to 10, where 0 is not willing at all and 10 is extremely willing, how willing would you be to pay for Meta AI in the future if they added premium features? - 这和你支付的其他费用是一致的。在 0 到 10 的等级上(0 表示完全不愿意,10 表示非常愿意),如果 Meta AI 将来增加了高级功能,你支付的意愿有多高?

25:37-25:39 - Chloe: It depends on what the features are. - 这取决于具体是什么功能。

25:41-25:51 - Researcher: Fair enough - let's say they added features like faster responses, more advanced image editing, or unlimited video processing. With something like that, where would you be on that 0 to 10 scale? - 公平。比方说他们增加了更快的响应速度、更先进的图像编辑或无限的视频处理功能。如果是这类功能,你在 0 到 10 之间的打分是多少?

25:53-26:32 - Chloe: If it was the advanced editing and unlimited video processing, I think I would pay on a scale of one to ten I'd if it was ten dollars, I think I'd be up at about a seven because I'd wanna I I would be inclined to use the the free trial then within that free trial, see how much these tools really work for me. Is it editing these photos really well? Can you see the difference All of these things. Um, and then from there, I would decide if I would pay. So if I used it within that free trial, but if they didn't offer me a free trial, maybe I'try it for a month. And if I don't like it, then I'll just go ahead and get rid of it. - 如果是高级编辑和无限视频处理,如果是 10 美元的话,我想在 1 到 10 的等级上我会打大约 7 分。因为我会很倾向于先试用一下免费试用版,然后在试用期内看看这些工具对我到底有多大帮助。它编辑这些照片的效果真的很好吗?能看出区别吗?诸如此类。然后我才会决定是否付费。所以如果我在试用期内觉得好用就会付。但如果他们不提供免费试用,我也许会试付一个月。如果不喜欢,我就直接把它停掉。

26:34-26:43 - Researcher: That makes sense - you want to test it first. Now let's talk about Gemini, since you're actually paying for that one. You mentioned it's under $100 per year. What's the exact amount you're paying? - 这很有道理——你想先测试一下。现在我们来聊聊 Gemini,因为你在实际为这个付钱。你提到是一年不到 100 美元。你确切支付的金额是多少?

26:48-26:50 - Chloe: About ten dollars a month. - 大约每月 10 美元左右。

26:52-26:56 - Researcher: Got it. So before you started paying for Gemini, how long did you use the free version? - 明白了。那么在你开始为 Gemini 付费之前,你用了多久免费版?

27:11-27:50 - Chloe: I used the free version until the trial was up. Once the trial was up, I believe it was about a two week trial or so. Once the trial was up, my credit card was already hooked up to it, so it was seamless. I just went ahead and, you know, and I, uh, chose the annual version. The annual payment because I did get a couple months. It wound up to be, a month free, so it did lower it. Once my annual is up, I think, in a few months, I'm not gonna continue it. Only because when I did start this, I did not have the Meta app I did not have the Meta AI. And I also think that I'm using just that more. I haven't been using Gemini as much since I got this. I know it's only been six weeks, but I think I am gonna continue to use the Meta instead of the Gemini once my subscription is over. - 我一直用免费版直到试用期结束。试用期结束后,我相信大约是两周的试用。试用期一结束,我的信用卡就已经关联上了,所以衔接得很顺畅。我就直接继续用了。我选了年费方案,因为年费确实能省几个月的钱。算下来相当于免费送了一个月,所以价格降低了。我觉得等过几个月我的年费到期了,我就不续费了。主要是因为我刚开始订这个的时候,还没有 Meta 应用,也没有 Meta AI。而且我觉得由于我现在用 Meta 更多了,自从有了这个后,我用 Gemini 就没那么频繁了。虽然才过了六周,但我认为一旦我的订阅到期,我会继续使用 Meta 而不是 Gemini。

27:53-28:00 - Researcher: Interesting - so Meta AI is actually replacing Gemini for you. What were you mainly using Gemini for during those months before you got Meta AI? - 很有意思——所以 Meta AI 实际上取代了你手中的 Gemini。在获得 Meta AI 之前的那些月份里,你主要用 Gemini 做什么?

28:14-28:35 - Chloe: Photo editing, emails, helping with emails as well as writing. So I am a I'm a member of a, um, club at my daughter's school district. So we meet every three weeks. I'm having to write things out. I'm constantly emailing. All of those things. So it did help, but I also feel like the tools that I have now can also do these options. So I'm not gonna need that anymore, or I don't think I'm gonna use it as much anymore. - 照片编辑、邮件,协助处理邮件以及写作。我是我女儿学区一个俱乐部的成员,我们每三周开一次会。我得写很多东西,经常发邮件,诸如此类。所以它确实有帮助,但我也觉得我现在拥有的工具也能实现这些功能。所以我不再需要它了,或者我觉得我不会再像以前那样频繁地使用它了。

28:38-28:44 - Researcher: You mentioned photo editing with Gemini - what specifically were you editing? And how does that compare to what Meta AI can do? - 你提到了用 Gemini 进行照片编辑——具体是在编辑什么?与 Meta AI 的功能相比如何?

29:05-30:07 - Chloe: I was editing so for example, I would be at my daughter's music performance They sit very close to each other, and sometimes I would capture other people in the background. And, you know, them being minors, I I don't want those images. I just want the pictures of my daughter so I can post them on social media. So once these images are captured from my phone, I would have Gemini edit them and clean up the image and put her you know, have Gemini, like, put her in a different background or erase everyone else. And just make her picture more independent and look clear. Even sometimes, I'll take pictures, and they'll be blurred or the lighting is really off Gemini, I will I will just literally say exactly what I want the image to look like, Gemini will make it to life for me. So I really appreciate those features, those advanced features. And I don't and and now Meta can do the same thing. So now with Meta, again but it's hands free, so I don't have to take my phone out. I am literally directly looking at the image telling, uh, Meta what to do, It automatically imports in the Meta app. The Meta AI tools are all there to do all editing and do whatever I want for me. And, in turn, also hands free, I can just have them post these images for me because I do post a lot. So - 我当时在编辑,比如,我去参加女儿的音乐表演。孩子们坐得很近,有时我会拍到背景里的其他人。而且,你知道,他们都是未成年人,我不想保留那些图像。我只想要我女儿的照片,这样我就可以发到社交媒体上。所以,一旦手机捕捉到这些图像,我会让 Gemini 对其进行编辑和清理,把她换到一个不同的背景,或者擦掉所有人。让她的照片看起来更独立、更清晰。甚至有时,我拍的照片会模糊,或者光线很差,我会直接对 Gemini 描述我想要图像呈现的样子,Gemini 就会为我实现。所以我非常欣赏这些功能,这些高级功能。而现在 Meta 也能做同样的事情。现在用 Meta,还是免提的,我不需要拿出手机。我直接看着图像告诉 Meta 该做什么,它就会自动导入 Meta 应用。所有的 Meta AI 工具都在那里,可以完成所有的编辑,按我的意愿进行操作。反过来,同样是通过免提,我可以让它们帮我发布这些图片,因为我确实发布很多内容。

30:09-30:24 - Researcher: So Meta AI can do the same photo editing as Gemini, but it's more seamless because it's already integrated with your glasses and the app. When you think about paying for an AI tool like Gemini or potentially Meta AI, what are the main factors that influence your decision? Like, what matters most to you? - 所以 Meta AI 可以完成和 Gemini 一样的照片编辑工作,但因为它已经与你的眼镜和应用集成在一起,所以更加无缝。当你考虑为 Gemini 或潜在的 Meta AI 这样的 AI 工具付费时,影响你决定的主要因素是什么?对你来说最重要的是什么?

30:27-31:21 - Chloe: Convenience. If it's easy to use, I don't want something that's gonna be very frustrating, and I'm repeating myself over and over again to do a function that it's not doing. And then I also look for reliability, you know, make sure that it's doing the things that I'm asking it to. I'm looking for comprehension. Is it comprehending these things that I'm doing? So I wanna see if these tools are useful for me. Am I actually using it? So am I am I using these tools daily? Like, Meta, I have to use it. I'm using it every day. So this is something I feel like I couldn't live without. So if I feel like I can't live without it, then I'll pay for these things. But if it's something I maybe use once a month or rarely rarely, I don't even open up the app, not even worth it for me. - 便捷性。如果它易于使用,我不想要那种会让人感到沮丧的东西,我不希望为了一个它无法执行的功能而一遍又一遍地重复话语。然后我还会看可靠性,确保它正在执行我要求它做的事情。我还在寻找理解力,它是否理解我正在做的这些事情?所以我想看看这些工具对我是否真正有用,我是否真的在用它?我是不是每天都在用这些工具?比如 Meta,我必须使用它,我每天都在用。所以我觉得这是我离不开的东西。如果我觉得我离不开它,我就会为这些东西付费。但如果是我可能一个月才用一次,或者极少使用,我甚至都不打开应用的东西,那对我来说就不值得。

31:22-31:31 - Researcher: That's really clear. So if you had to rank those factors - convenience, reliability, comprehension, and how often you actually use it - which one matters most, and which matters least? - 说的很清楚。那么如果你必须对这些因素——便捷性、可靠性、理解力和使用频率进行排序——哪一个最重要,哪一个最不重要?

31:36-31:46 - Chloe: Reliability matters the most. And let's see. I think convenience matters the least. - 可靠性最重要。让我想想。我觉得便捷性最不重要。

31:50-31:53 - Researcher: Interesting - why does convenience matter the least to you? - 有意思——为什么便捷性对你来说最不重要?

31:59-33:01 - Chloe: It still matters to me, but I feel it's not the top priority. So when I'm looking at these devices, it's reliability because I've had interactions with AI. For example, Bixby, she doesn't comprehend well all the time. She's constantly asking to repeat that. Sometimes not accurate. So she's not one of my favorite AI tools. Go to tools. So if I'm feeling frustrated, all that and it's not and and, actually, Bixby's not convenient because it's built into the refrigerator, but, actually, I still like it, and I still do use it. It's just not my favorite one. So um, but I still wanted it, so I purchased it. So convenience. I'll still purchase an AI tool even if it's not a hundred percent convenient for me. Like the Alexa show, it's not convenient just to have in one place in my bedroom. But when I am in my bedroom, it's nice to use. My Bixby, it's nice to have those features and use it. It's not convenient. Because it's stationed in my kitchen. Obviously, I can't pick up my refrigerator and take it with me. Still bought it because I still wanted these AI features. - 它对我来说仍然重要,但我觉得它不是首要任务。当我审视这些设备时,可靠性是第一位的,因为我曾与 AI 进行过互动。例如 Bixby,她并不总是能理解得很好,总是要求重复。有时也不准确。所以她不是我最喜欢的 AI 工具之一。如果你感到沮丧,而它又不是……其实 Bixby 并不便捷,因为它内置在冰箱里,但我还是喜欢它,我还在用它。它只是不是我最喜欢的那个。所以……但我还是想要它,所以我买了它。所以关于便捷性,即使一个 AI 工具对我来说不是百分之百便捷,我还是会购买。就像 Alexa Show,它只放在我卧室的一个地方并不便捷。但在卧室里时,用起来很棒。我的 Bixby,拥有并使用那些功能很棒,但它不便捷,因为它固定在我的厨房里。显而易见,我不能搬起冰箱随身携带。我还是买了它,因为我想要这些 AI 功能。

33:02-33:15 - Researcher: That makes sense - you'll deal with inconvenience if it's reliable. Now thinking specifically about Meta AI, on a scale of 1 to 5 where 1 is completely not unique and 5 is very unique, how unique do you think Meta AI is compared to other AI tools you've used? - 明白了——如果它可靠,你可以忍受不便。现在专门谈谈 Meta AI,在一个 1 到 5 分的刻度上,1 是完全不独特,5 是非常独特,你认为 Meta AI 与你使用过的其他 AI 工具相比有多独特?

34:04-34:07 - Chloe: I think it is five. I've never seen anything like this platform before out of I consider myself to be one of the like, pretty techie into what's new and willing to spend money on the new tech items. And I have not seen something on this scale that it can do all of these things. Far as capturing the built in AI in the app, They're not asking me for a subscription. They're not asking me to upgrade. Um, I don't feel like they're just uh, digging into my pockets for more every time I turn around. Hey, do you want this? Everything is just there. It's convenient. It's easy to use. It's reliable. The it's at my fingertips. It's hands free. It 's checking off every single box for me. So five out of five. - 我认为它是 5 分。在所有产品中,我以前从未见过像这样的平台。我自认是一个相当极客的人,关注新鲜事物,愿意在科技新品上花钱。但我还没见过这种规模的、能做所有这些事情的产品。从捕捉内容到应用内置 AI,他们没向我要订阅费,没要求我升级。我不觉得他们每次我转过身来就在掏我的口袋。嘿,你想要这个吗?一切就在那里。它很便捷,易于使用,很可靠。它就在我的指尖,而且是免提的。它满足了我的每一个需求。所以是 5 分满分。

34:09-34:19 - Researcher: And how satisfied are you with the actual content it generates - like the edited photos, the responses it gives you? On that same 1 to 5 scale where 1 is very dissatisfied and 5 is very satisfied? - 那么你对它生成的实际内容——比如编辑后的照片、它给你的回复——满意度如何?同样是 1 到 5 分的刻度,1 是非常不满意,5 是非常满意?

34:23-34:54 - Chloe: I think five or four say four, four and a half. I wanna say four and a half. Because I out of all of them, I am using this the most. Right? So, clearly, I'm happy with this. I can't give it a five out of five because I think it's always room for improvement somewhere. And I'm I'm not sure what's next up the AI sleeve, so I'm curious to see what's gonna happen next. But I'm happy with all over how it creates things, it allows me to sync with social media. I think that's a big one for me, syncing with social media. - 我觉得 5 分或 4 分……说是 4.5 分吧。我想说 4.5 分。因为在所有工具中,我用这个最多,对吧?所以,显然我对它很满意。我不能给它满分 5 分,因为我觉得任何地方总有改进的空间。我也不确定 AI 下一步会耍出什么新花招,所以我很好奇接下来会发生什么。但我对它整体创造事物的方式很满意,它允许我与社交媒体同步。我认为这对我来说是个很大的加分项,即与社交媒体同步。

34:57-35:02 - Researcher: What would push it from a 4.5 to a full 5 for you? What's that room for improvement you're thinking about? - 是什么能让你把它从 4.5 分提升到满分 5 分?你所想的那个改进空间是什么?

35:05-35:39 - Chloe: I think that so, for example, when I do a picture, it generates one picture based off of what I say or what I ask. But then, also, you can sometimes you're like, oh, that wasn't right. Like, let's do something else. So I think it should take mine into consideration for my edited photos and say, oh, here's what's suggested. So AI has a mind of its own, so I think it would be cool to see how they would do it and then how I would do it and then put a side by side comparison and be like, oh, here's what you thought. Here's what I think. What do you think? - 我认为,比如,当我处理一张图片时,它会根据我说的话或要求生成一张图片。但有时你会觉得“哦,那不太对,让我们换一种方式”。所以我认为它应该在编辑照片时考虑我的想法,并说“哦,这是建议的做法”。AI 有它自己的想法,所以我认为如果能看到它会怎么做,然后我会怎么做,再进行侧边对比,说“哦,这是你的想法,这是我的想法,你觉得呢?”,那会很酷。

35:42-35:46 - Researcher: So like AI-suggested edits alongside your specific requests - that's interesting. Now thinking about value for - 所以就像是 AI 建议的编辑方案与你的具体要求并列展示——这很有趣。现在考虑到性价比……

35:46-35:47 - Chloe: Yeah. - 是的。

35:50-36:03 - Researcher: Now thinking about value for money - even though Meta AI is free right now - based on what you're getting from it, how would you rate its value? That same 1 to 5 scale where 1 is very poor value and 5 is excellent value? - 现在考虑到性价比——尽管 Meta AI 现在是免费的——根据你从中获得的价值,你会给它的价值打几分?同样是 1 到 5 分的刻度,1 是价值非常低,5 是价值极高?

36:05-36:06 - Chloe: Five. - 5 分。

36:09-36:14 - Researcher: What makes it a five on value, especially compared to something like Gemini that you're paying $10 a month for? - 是什么让它的价值达到 5 分,尤其是与你每月支付 10 美元的 Gemini 相比?

36:15-37:08 - Chloe: One, obviously, because it's free. But even, let's say, I was spending ten dollars a month on it, I use it every single day. I wear the glasses every day. Like, when I go out, even when I'm at home, you know, cooking and we're trying to my daughter recently made a Instagram for our dog, and we get little POVs, like, when she's running to us or doing certain commands and stuff. So I this is I use it every single day. I use my glasses every single day. Um, when I'm out, I use them all the time. Even if I'm grocery shopping, I can use them and just say, hey. Play my music and stuff. So it's a five for value because all of the things it can do can do everything. Every single thing you can think of that a regular, uh, thing can, um, AI like Gemini can do. But more. Because the hands free and video capabilities and picture capabilities. - 第一,显然是因为它免费。但即使假设我每个月花 10 美元在这上面,我每天都在用它。我每天都戴这副眼镜。比如我出门时,甚至在家里,你知道,做饭的时候,我女儿最近帮我们的狗开了一个 Instagram 账号,我们会拍一些小的主观视角(POV),比如它向我们跑来,或者做某些指令动作之类的。所以我每天都在用。我每天都用我的眼镜。出门时我一直戴着它们。哪怕是在买菜,我也会用它们,直接说“嘿,放点音乐”之类的。对于价值来说它是 5 分,因为它能做的所有事情可以涵盖所有。你能想到的普通 AI(如 Gemini)能做的每一件事,它都能做,而且更多。因为它有免提功能,还有视频和图片拍摄能力。

37:10-37:27 - Researcher: You mentioned earlier that you're not going to renew Gemini because Meta AI does what you need. When you think about paying for AI tools in general - not just Meta or Gemini, but the whole idea of paying for AI - how do you feel about it? Does it feel like a natural thing to pay for, or is it something you really have to think hard about? - 你之前提到你不打算续订 Gemini 了,因为 Meta AI 能满足你的需求。当你考虑为整体的 AI 工具付费时——不仅是 Meta 或 Gemini,而是为 AI 付费这个概念——你感觉如何?觉得付费是很自然的事情,还是需要你仔细考虑的事情?

38:10-38:32 - Chloe: I feel like any products that has some type of computer thing in there is gonna ask for a subscription. And, also, offer a free one Oftentimes, obviously, the, uh, upgraded one or the paid version is a more advanced one. But if you're not gonna use it often so for me, again, it has to do with using it often. So it's it's expected to have to pay for membership for something, but I do think because in in our health in my household specifically, I have so many different brands of AIs. I don't wanna pay don't wanna see myself paying ninety dollars a month for nine different AI products that I have versus just one under one umbrella or not paying for them at all. And then you're put in a position where okay. I can't afford to pay ninety dollars a month for an AI assistant for every tool I pick up. Let me just pay for the one I use most. - 我觉得任何带有某种电脑芯片的产品都会要求订阅。而且也会提供免费版本。通常情况下,显然升级版或付费版是更高级的。但如果你不经常使用它——对我来说,还是那句话,与经常使用有关。所以需要支付会员费是可以预见的,但我确实认为,特别是在我们家,我有这么多不同品牌的 AI。我不想看到自己每个月为 9 种不同的 AI 产品支付 90 美元,我更希望只在一个品牌下付费,或者根本不付费。否则你会被置于这样一种境地,即:好吧,我负担不起为我拿起的每一个工具支付每个月 90 美元的 AI 助手费用。让我只为我用得最多的那个付费吧。

38:35-38:46 - Researcher: That makes a lot of sense - you can't pay for everything. How does paying for AI feel different compared to paying for other software or digital services you use, like Netflix or Spotify or other subscriptions? - 这很有道理——你不可能为所有东西付费。对比你使用的其他软件或数字服务,比如 Netflix 或 Spotify 或其他订阅,为 AI 付费的感觉有什么不同?

38:59-39:49 - Chloe: Me, services like Netflix and Spotify, that's something that my whole house uses. So myself, my spouse, and my kids, we all and and we use that for entertainment when people come over. When people come over, we watch movies, things like that. So this is something that I feel is a necessity to pay for, and I'm never gonna cancel my, streaming subscriptions like Netflix and Hulu and Disney plus because it's something we all use. Um, the AI, it's not something that my minor children are using. So much now, so it's more something of a me thing or me and my husband thing. So this is something that I'm not gonna pay for just for myself only or myself and my husband to use when everyone else cannot utilize these. I'm the only one in the house with the glasses. So, if I had to pay twenty dollars a month for this, I feel like it's taking away from other things that's something we can all enjoy. - 对我来说,像 Netflix 和 Spotify 这样的服务,是全家人都在用的。包括我自己、我的配偶和我的孩子,我们都用。当有客人来家里时,我们也用它们来娱乐。大家一起看电影之类的。所以我觉得这是必须支付的,我永远不会取消像 Netflix、Hulu 和 Disney+ 这样的流媒体订阅,因为这是我们全家都在用的。而 AI,不是我未成年的孩子们现在经常用的东西。它更像是我个人的事情,或者我和我丈夫的事情。所以如果其他人无法利用这些工具,我就不会只为了我自己或我和我丈夫使用而付费。全家只有我有这副眼镜。所以,如果我必须为此每月支付 20 美元,我觉得这削减了我们可以共同享受的其他东西的预算。

39:51-40:04 - Researcher: That's a really helpful distinction - family entertainment versus personal tools. Thinking about the AI you do use and pay for, what actual impact or value has it created in your work or daily life? Like, what's changed because you have these AI tools? - 这是一个非常有用的区分——家庭娱乐与个人工具。考虑到你确实在使用且付费的 AI,它在你的工作或日常生活中创造了什么样的实际影响或价值?因为有了这些 AI 工具,发生了什么变化?

40:13-41:34 - Chloe: I will talk about the car because it is we often I travel every single day with my kids in car, so it's always me and my kids in the car. Oftentimes my husband too, but on a daily, consistent basis, me and my kids. I have a nine year old boy, so he loves cracking jokes with the car, asking random facts. Questions. He's so curious. So it's really an engagement thing for me. These family entertainment is awesome for us in the car even when I'm charging my car, we can watch Netflix in there. It's very family engaging. I'm a very family oriented person, so things that can help AI things that can help tools bring my family together like this. Like, us laugh, you know, uh, share moments. I'm willing to pay for same with the Meta AI Ray Ban glasses. If it wasn't a subscription I had to pay for, I'm willing to do that because my kids are gonna grow up soon. I wanna capture every moment I love capturing all of these moments. I love posting and sharing all of these moments with family and friends. I have so many family and friends that are out of the state and out of the country. And we're connected by photos and videos. And sharing things and, uh, following each other on social media. Like, it it unfortunate sometimes that has to be that way, but it's also fortunate that we can share and capture these moments. So for me, it's worth it to pay for that if I can bring our family together, share moments, smile, laugh, and have a good time. - 我会谈谈汽车,因为我们经常用车,我每天都带着孩子在车里,所以车里总是我和我的孩子。通常我丈夫也在,但每天固定的是我和孩子们。我有一个九岁的儿子,他非常喜欢和汽车开玩笑,问一些随机的事实问题。他非常有好奇心。所以对我来说,这真的是一种参与感。这些家庭娱乐在车里对我们来说太棒了,甚至当我在给车充电时,我们可以在里面看 Netflix。这非常具有家庭凝聚力。我是一个非常以家庭为中心的人,所以那些能像这样利用 AI 工具把我的家人团结在一起的东西,让我们大笑,分享时刻,我都愿意付费。Meta AI Ray-Ban 眼镜也是一样。如果它需要订阅费,我愿意支付,因为我的孩子们很快就会长大。我想捕捉每一个精彩瞬间,我喜欢捕捉所有这些时刻,并与家人和朋友发布分享。我有许多身在州外或国外的亲人朋友。我们通过照片和视频连接。分享生活,在社交媒体上互相关注。虽然有时必须这样(异地)很无奈,但幸运的是我们可以捕捉并分享这些时刻。所以对我来说,如果能让家人团聚、分享瞬间、微笑、大笑并度过愉快的时光,那是值得付费的。

41:37-41:48 - Researcher: That's beautiful - it's really about connection and preserving moments. You've mentioned a few times discovering new AI products through friends' posts or social media. Where do you usually first hear about new AI tools? - 太美好了——这确实关乎连接和保存瞬间。你提到过几次通过朋友的状态或社交媒体发现新的 AI 产品。你通常首先从哪里听到新的 AI 工具?

42:32-42:38 - Chloe: Social media, one, uh, because I'm on it all the time. And, also, emails, I sign up for text alerts from a lot of places. For example, um, I have email alerts and text message alerts from Best Buy and Ray Ban. Those are two uh, or Best Buy is very techy. Right? And then also Costco, I shop at Costco a lot. They're always sending me deals. Uh, when the latest iPad comes out, hey. Here's the latest iPad. Best Buy. Hey. The, um, meta views are coming out. On this wait list. You know? You have to make reservations for these things. So I get alerts from emails. So when I have those alerts, it'll pop up on my phone. Hey. You have a new email. So literally at my fingertips, I I see these things. Whether it be social media emails or the push notifications, text alerts I opt in to. - 第一是社交媒体,因为我一直泡在上面。还有邮件,我注册了很多地方的短信提醒。例如,我收到了来自 Best Buy 和 Ray-Ban 的邮件提醒和短信提醒。这是两家……Best Buy 非常极客。还有 Costco,我经常在 Costco 购物。他们总是给我发优惠通知。当最新的 iPad 上架时,嘿,这里有最新的 iPad。Best Buy 也会发,嘿,Meta View 眼镜要出了,在等待名单上,你得为这些东西预订。所以我能从邮件中得到警报。当我有这些警报时,它会跳出在手机上,嘿,你有新邮件。所以这些信息就在我指尖,我随时能看到。无论是社交媒体、邮件还是我选择接收的推送通知、短信提醒。

42:43-42:55 - Researcher: So you're pretty plugged into those channels. Last question on this - do you have a fixed budget in your mind for AI products overall? Like, what's the maximum you'd be willing to spend per month total on all AI subscriptions combined? - 所以你对这些渠道非常关注。关于这部分的最后一个问题——你心中对 AI 产品整体有固定预算吗?比如,你愿意每月总共为所有 AI 订阅支付的最高金额是多少?

42:58-43:29 - Chloe: Total, I think, I would be wanting to spend. Okay. So this depends. So it's something that we can all use as a family versus myself, but in general as a whole, I think on myself, I'd be willing to spend twenty dollars a month. For the whole household, I'd be willing to spend maybe about forty dollars a month if it's something we can all utilize, and it's multiple AI tools. But if it's just as a whole round number, I think maybe thirty if it was just a whole round number. - 我愿意支付的总额,让我想想。这也取决于它是我们全家人都能用的,还是仅限我自己。但作为一个整体来看,我认为我个人愿意支付每月 20 美元。如果是全家人都能利用的,并且是多种 AI 工具,我可能愿意支付大约每月 40 美元。但如果只是一个综合的整数,我想大概是 30 美元吧。

43:31-44:12 - Researcher: Chloe, we've covered so much ground today. You've shared really valuable insights - from how you discovered Meta AI glasses through a friend's post and made that $500 investment within two weeks, to how you think about value differently for family tools versus personal ones. Your perspective on reliability being more important than convenience, and how you're willing to pay for AI that you truly can't live without - that's been incredibly helpful. I really appreciate how open you've been about your budget, your decision to not renew Gemini, and especially those specific examples like using the glasses at the grocery store or capturing your daughter's dog's POV. Those real moments really bring everything to life. Thank you so much for taking the time to talk with me today. This has been a fantastic conversation. - Chloe,我们今天谈了很多内容。你分享了非常有价值的见解——从你如何通过朋友的动态发现 Meta AI 眼镜并在两周内投资了 500 美元,到你如何对家庭工具和个人工具区别看待价值。你认为可靠性比便捷性更重要的观点,以及你愿意为真正离不开的 AI 付费的意愿——这些都非常有帮助。 我非常感谢你对预算、决定不再续订 Gemini 的坦诚,特别是那些具体的例子,比如在超市使用眼镜或捕捉你女儿的狗的主观视角。这些真实的时刻让一切都栩栩如生。 非常感谢你今天抽出时间与我交流。这是一场精彩的对话。

44:15-44:18 - Chloe: Thank you so much. I really enjoyed sharing. - 非常感谢。我很享受这次分享。

44:20-44:23 - Researcher: It was great talking with you, Chloe. Take care! - 很高兴与你交谈,Chloe。保重!

44:25-44:27 - Chloe: Should I leave the interview now? - 我现在应该离开面试了吗?

44:29-44:32 - Researcher: Yes, you can leave now. Thanks again for your time! - 是的,你现在可以离开了。再次感谢你的时间!

44:34-44:35 - Chloe: Thank you. - 谢谢。

44:37-44:39 - Researcher: You're welcome! Have a great rest of your day! - 不客气!祝你今天过得愉快!