AI聊天助手付费行为与态度研究
34岁男性,拉丁裔,$40,000 - $49,999。 使用:ChatGPT, Claude, Gemini。 付费:$20-$25/月。 特征:考虑取消,注重性价比。 "Got it, so it's more flexible and on-demand. That must mean your income varies quite a bit month to ..."
Participant: Carlos
受访者: Carlos
Gender: Man
性别: 男
Age: 34
年龄: 34岁
Location: Chicago, Illinois, United States
所在地: 美国伊利诺伊州芝加哥
Household Income: $40,000 - $49,999
家庭年收入: $40,000 - $49,999
Level of Education: Undergraduate degree
教育程度: 本科
Ethnicity: Hispanic or Latino
种族: 西班牙裔或拉丁裔
Industry: Leisure & Events
行业: 休闲与活动
Children: No children
子女情况: 无子女
00:02-00:23 - Researcher: Hey there! I'm Trooly, and I'm really excited to chat with you today. This conversation will take about 30 minutes, and I'm here to learn from your experiences. Before we get started, could you please give me a brief self-introduction? I'd love to get to know you a bit better. For example, you could tell me your age, occupation, and hobbies — or anything else you think would help me understand you better. - 嘿,你好!我是 Trooly,很高兴今天能和你聊天。这次交谈大约需要 30 分钟,我是来学习你的经验的。 在开始之前,你能简单自我介绍一下吗?我想更好地了解你。例如,你可以告诉我你的年龄、职业和爱好——或者任何你认为能帮我更好理解你的信息。
00:23-01:02 - Carlos: Sure. My age is I'm thirty four. My name is Carlos. I work in event operations. Often with, uh, events, greeting people, escorting them to their seats. Mic running, whatever events might need. My hobbies are I work in and my hobbies are training in the field I also work in. I also teach martial arts. I like watching movies. Learning about the video editing process, and I do amateur photography. - 好的。我今年 34 岁。我叫 Carlos。我在活动运营领域工作。通常负责活动现场,比如迎接访客、引导入座。还有全场跑麦,以及活动可能需要的任何工作。我的爱好……我在这个领域工作,也会在我工作的领域进行培训。我还教武术。我喜欢看电影。学习视频编辑流程,我还做业余摄影。
01:14-01:35 - Researcher: Nice to meet you, Carlos! martial arts sounds fascinating – and I can see how that connects with your event operations work at events. The photography and video editing interest is a cool creative outlet too. Now let's dive into what we're here to talk about today. Can you tell me a bit about your current work situation in event operations? Like, are you working full-time, freelance, or how does that look for you day-to-day? - 很高兴认识你,Carlos!武术听起来很迷人——我能看出它是如何与你在活动现场的运营工作联系起来的。对摄影和视频编辑的兴趣也是一个很酷的创意出口。 现在让我们深入探讨今天的主题。你能告诉我一些你目前在活动运营方面的工作情况吗?比如,你是全职、自由职业,还是日常工作状态是怎样的?
01:35-01:40 - Carlos: Part time, and I'm on a on call basis So when needed, I'm called in to facilitate things for the staff that normally works at said location. - 兼职,而且是随叫随到(on call)的形式。所以当有需要时,我会被叫去协助那些通常在该地点工作的正式员工。
01:42-01:58 - Researcher: Got it, so it's more flexible and on-demand. That must mean your income varies quite a bit month to month, right? Speaking of which – and I know this can feel personal, but it really helps me understand – could you share roughly what your monthly income looks like? Like, what's a typical month for you financially? - 明白了,所以它更灵活,是按需分配的。这一定意味着你的收入每月波动很大,对吧? 说到这个——我知道这可能涉及隐私,但它确实能帮我理解——你能分享一下你每月的收入大概是多少吗?比如,对你来说,一个典型的月份在财务上是怎样的?
02:04-02:09 - Carlos: That can vary. But I can tell you what I make a year. Is that good? - 这个变动很大。但我可以告诉你我一年的收入。这样行吗?
02:10-02:14 - Researcher: Yeah, absolutely! That works perfectly. What do you make in a year? - 是的,当然可以!这非常完美。你一年赚多少钱?
02:18-02:19 - Carlos: Under sixty thousand. - 六万美元以下。
02:21-02:31 - Researcher: Thanks for sharing that. So with the on-call nature of your work, do you find yourself budgeting pretty carefully, or how do you think about spending on things like subscriptions or digital services? - 谢谢分享。那么考虑到你工作随叫随到的性质,你会发现自己预算做得非常精细吗?或者说,你如何考虑在订阅服务或数字服务上的支出?
02:32-02:39 - Carlos: That's right. I budget carefully. And when I'm interested in getting a new subscription, I would prefer to cancel an old one. - 没错。我预算做得非常仔细。当我想订一个新的服务时,我宁愿先取消一个旧的。
02:42-02:48 - Researcher: That makes a lot of sense – kind of a one-in, one-out approach. So you're pretty - 这很有道理——就像一种“出一进一”的方法。所以你非常
02:48-02:48 - Carlos: Right. - 对。
02:51-03:03 - Researcher: So you're pretty intentional about what you're paying for at any given time. Let me ask – what AI chatbot products are you currently using? And for each one, can you tell me if you're on a free trial, using the free version, or actually paying for it? - 所以你对于在任何特定时间支付的内容都非常有目的性。 让我问一下——你目前正在使用哪些 AI 聊天机器人产品?对于每一个产品,你能告诉我是处于免费试用期、使用免费版本,还是实际在付费吗?
03:09-03:30 - Carlos: Currently, I'm using the first paid tier of Google Gemini. Which includes a bunch of features that I can't name all of. But, yep, that's my current favorite and go to. I also use ChatGPT. Occasionally, I try things with Claude. And other than that, I also occasionally use DeepSeek. - 目前,我正在使用 Google Gemini 的第一个付费档位。它包含了一堆我没法一一列举的功能。但是,是的,那是目前我最喜欢的和首选。我也用 ChatGPT。偶尔,我会用 Claude 试一些东西。除此之外,我偶尔也会用 DeepSeek。
03:32-03:40 - Researcher: Okay, so Gemini is the one you're paying for. For ChatGPT, Claude, and DeepSeek – are you using the free versions of those, or do you have paid subscriptions for any of them too? - 好的,所以 Gemini 是你在付费的那一个。对于 ChatGPT、Claude 和 DeepSeek ——你是在用它们的免费版本,还是其中也有付费订阅的?
03:41-03:50 - Carlos: That's right. I've previously owned a subscription for ChatGPT. But Gemini's performance has exceeded ChatGPT, so I switched to Gemini. - 没错(在用免费版)。我以前订阅过 ChatGPT。但 Gemini 的表现已经超过了 ChatGPT,所以我换到了 Gemini。
03:53-04:06 - Researcher: Interesting! So you actually switched from paying for ChatGPT to paying for Gemini because it performed better for you. What specifically about Gemini's performance made you decide it was worth canceling ChatGPT and moving your subscription over? What was it doing better? - 有意思!所以你实际上是因为 Gemini 对你来说表现更好,才从支付 ChatGPT 转向支付 Gemini 的。 具体是 Gemini 表现出的什么特质让你决定值得取消 ChatGPT 并转移订阅?它是哪里做得更好?
04:08-04:48 - Carlos: To my understanding, ChatGPT hallucinated more than Gemini even using the base model. I would guess this is probably because the questions I ask it can be Google searched. And cross referenced with links. Where ChatGPT needs to be regularly trained Gemini can use the SEO that Google has gathered. Of all the websites available. So I would think that's the reason for the hallucinations. And with that in mind, it just seemed obvious that I would go with the model that's less likely to hallucinate. And beyond that, the picture production of Gemini is much better, especially after they invented Imagen 3. - 据我了解,即使使用基础模型,ChatGPT 的幻觉也比 Gemini 多。我猜这可能是因为我问的问题是可以谷歌搜索到的。并且可以用链接进行交叉引用。ChatGPT 需要定期训练,而 Gemini 可以使用谷歌收集到的 SEO 信息,涵盖所有可用的网站。所以我认为这是幻觉少的原因。考虑到这一点,去选择一个不太可能产生幻觉的模型就很顺理成章了。除此之外,Gemini 的图片产出要好得多,尤其是在他们发明了 Imagen 3 之后。
04:58-05:17 - Researcher: That's really helpful – so it's both the accuracy from being able to pull from Google's search data AND the image generation quality that tipped the scales. When you say the questions you ask "can be Google searched" – can you walk me through a specific example? Like, what's a recent question or task you gave to Gemini where you noticed it was more accurate than ChatGPT had been? - 这非常有帮助——所以是能够提取谷歌搜索数据的准确性,加上图像生成的质量,这两点起到了决定性作用。 当你说你问的问题“可以谷歌搜索到”时——你能给我举个具体的例子吗?比如,最近你给 Gemini 的哪个问题或任务,让你注意到它比 ChatGPT 之前表现得更准确?
05:22-05:58 - Carlos: Well, I reg whenever I ask a scientific question, I ask it for a specific type of referencing that I would require as a scientist. So for example, I regularly ask about the let's see, the strength of a study. Which requires someone to understand what p value is. Which is not something that's common knowledge. And when I asked Gemini, it's very it just understands the level of science I've studied, we can just tell me the p value and understand that I know what p value is and to what degree. And it seems like with ChatGPT, had to previously be very specific about the level of education I have. For it to give me the information in the level I need it. - 嗯,每当我问科学问题时,我都会要求它提供我作为一名科学家所要求的那种特定类型的引用。所以例如,我经常询问关于……让我想想,一项研究的强度。这需要有人理解什么是 p 值(p value)。这不是常识。当我问 Gemini 时,它非常……它能理解我学习过的科学水平,它可以直接告诉我 p 值,并明白我知道 p 值是什么以及具体的程度。而在 ChatGPT 那里,似乎我以前必须非常具体地说明我的受教育程度,它才会按我需要的水平提供信息。
06:00-06:16 - Researcher: So Gemini just gets the context faster without you having to explain your background every time. That saves a lot of back-and-forth. When you're asking about p-values and study strength – are you doing this for work, personal learning, or something else? What are you actually using these scientific answers for? - 所以 Gemini 能更快地掌握上下文,不需要你每次都解释你的背景。这节省了很多沟通成本。 当你询问 p 值和研究强度时——你是为了工作、个人学习,还是别的什么?你实际上把这些科学答案用在什么地方?
06:27-06:40 - Carlos: It's for my personal work and personal development. I'm generally just a scientist. I consider myself a scientist doing a education and general approach at life. So it requires me to get very specific answers when it comes to making important choices. To know that the probability of something being true is higher than just chance. - 是为了我的个人工作和个人发展。广义上我把自己看作一个科学家。我认为自己是一个在教育和生活方式上都采用科学态度的科学家。所以在做重要选择时,这需要我获得非常具体的答案。以此来确认某件事为真实的可能性高于偶然。
06:43-07:01 - Researcher: I love that – using AI as a tool for evidence-based decision-making in your everyday life. That's a pretty unique use case. So let me get more specific about your AI payment history. In the past three months, how many different AI products have you actually paid for? And is your current Gemini subscription your first time paying, or have you renewed it a few times already? - 我很喜欢这一点——在日常生活中将 AI 作为基于证据决策的工具。这是一个非常独特的使用案例。 那让我更具体地了解一下你的 AI 支付历史。在过去的三个月里,你实际支付过多少种不同的 AI 产品?你目前的 Gemini 订阅是第一次付费,还是已经续费几次了?
07:06-07:39 - Carlos: I've used Gemini. I've paid for Gemini before. One time, it was a while ago, multiple months, more than three months ago. It was for the purpose of testing Google Veo, the video generation model it has. It was okay, but it wasn't great for what I was interested in trying, so I canceled it. And then months later, about a month ago, I think, I started a new of Google Gemini. After they unleashed Imagen 3, and I saw its saw how good it was at the free tier, and I wanted the HD version of its of what it produced. - 我用过 Gemini。我以前给 Gemini 付过费。有一次,那是很久以前了,好几个月前,超过三个月了。当时是为了测试 Google Veo,它那个视频生成模型。当时觉得还行,但对我感兴趣尝试的东西来说不算太好,所以我取消了。然后几个月后,大约一个月前,我想,我开始了一个新的 Google Gemini 订阅。是在他们发布了 Imagen 3 之后,我看到了它在免费层级表现得有多好,而我想要它产出的高清版本。
07:43-07:58 - Researcher: Okay, so you tested Gemini months ago for video generation, canceled it, then came back about a month ago for the image stuff with Imagen 3 (Nano Banana). So in the past three months specifically – has it just been Gemini that you've paid for? Or were there other AI products you paid for during that time too? - 好的,所以你几个月前测试过 Gemini 的视频生成,取消了,然后大约一个月前因为 Imagen 3 的图像功能又回来了。 那么具体在过去的三个月里——你付费的只有 Gemini 吗?或者在这段时间里你还付过其他 AI 产品的费吗?
07:59-08:08 - Carlos: That's right. Just Gemini. And I considered doing a free trial of a paid version of Claude. And Hugging Face. - 没错。只有 Gemini。我还考虑过尝试 Claude 以及 Hugging Face 的付费版免费试用。
08:11-08:16 - Researcher: Got it – so just Gemini as an actual paid subscription in the - 明白了——所以作为实际的付费订阅,目前只有 Gemini。
08:17-08:18 - Carlos: That's right. - 没错。
08:21-08:29 - Researcher: Got it. And with your current Gemini subscription that you started about a month ago – is this still your first month, or have you already renewed it once? - 明白了。关于你大约一个月前开始的这次 Gemini 订阅——这还在第一个月内,还是你已经续费过一次了?
08:32-08:43 - Carlos: It is still within the first month. And it will renew for two more months at a discounted rate. Of about, uh, one third the cost, something like that. And then after those three months, it will be the normal price, which is about twenty dollars. - 还在第一个月内。它会以优惠价续费两个月。大概是原价的三分之一左右,类似那样。然后在那三个月之后,就会恢复正常价格,大约是 20 美元。
08:46-08:56 - Researcher: Ah, so you got a promotional deal – discounted for the first three months, then it jumps to the regular $20month after that. What's the discounted price you're paying right now for these first three months? - 啊,所以你得到了一个促销活动——前三个月有折扣,之后跳到正常的每月 20 美元。 你现在这前三个月支付的折扣价是多少?
08:58-09:00 - Carlos: It's about six dollars. Without including tax. - 大约是 6 美元。不含税。
09:03-09:14 - Researcher: That's a pretty significant discount – $6 versus $20. When those three months are up and it goes to the full $20, have you already thought about whether you'll keep it at that price, or are you still deciding? - 那折扣力度挺大的——6 美元对比 20 美元。 当那三个月结束,价格涨回全额 20 美元时,你有没有想过是否会按那个价格保留它,还是你还在考虑中?
09:18-09:35 - Carlos: I think I will likely keep it at that price given its consistency. But if I notice that I require something else or it's lacking in some way, I will specifically look for another service to cancel. In order to justify this new price change. So that I don't have to reassess my monthly budget. - 我想鉴于它的稳定性,我很可能会按那个价格保留。但如果我注意到我需要别的东西,或者它在某些方面有所缺憾,我会专门找另一个服务来取消。为了证明这个新价格调整的合理性。这样我就不需要重新评估我的每月预算了。
09:38-09:51 - Researcher: That makes sense – you'd rather swap services than increase your total AI spending. Speaking of your budget, what's the total amount you're spending per month right now on all AI products combined? Just the $6 for Gemini, or are there other AI tools you're paying for too? - 明白了——你宁愿更换服务也不愿增加你的 AI 总支出。 说到你的预算,你现在每个月在所有 AI 产品上的总花费是多少?只是给 Gemini 的 6 美元,还是你也在为其他 AI 工具付费?
09:53-09:55 - Carlos: That's right. Just six dollars for Gemini. - 没错。只有给 Gemini 的 6 美元。
09:57-10:07 - Researcher: Okay, so $6 total right now for AI. Now I'm curious about how often you're actually using it. In a typical week, how many times would you say you open up Gemini (or any of the AI chatbots) and use them? - 好的,目前在 AI 上总共 6 美元。 现在我很好奇你实际使用的频率。在一个典型的星期里,你会说你打开 Gemini(或任何 AI 聊天机器人)并使用它们的次数大概是多少?
10:10-10:12 - Carlos: Way over seven times a week. - 每周远远超过 7 次。
10:16-10:21 - Researcher: Ha, okay – so daily at minimum, probably more. Are we talking like 10 times a week, 20, or even more than that? - 哈哈,好的——所以至少是每天一次,可能更多。我们是在说每周 10 次、20 次,还是甚至更多?
10:27-10:37 - Carlos: It would be really hard to quantify, but what I can say is that I used it at the rate that someone might use their phone's personal assistant like Siri. So that could be over ten times each day. - 很难量化,但我能说的是,我使用它的频率就像某人使用手机个人助理(如 Siri)的频率一样。所以每天可能会超过 10 次。
10:41-10:56 - Researcher: Wow, so it's really integrated into your daily routine – like a constant tool you're reaching for throughout the day, not just occasional deep dives. When you first started using Gemini in its free version, how long did you use it before you decided to actually pay for it? Was it days, weeks, or longer? - 哇,所以它真的融入了你的日常流程——像是一个你整天都会伸手去用的常用工具,而不只是偶尔的深度使用。 当你最初开始使用 Gemini 的免费版本时,你用了多久才决定实际付费?是几天、几周,还是更久?
11:00-11:08 - Carlos: I wasn't interested in signing up for it until I got the offer for three months. So I planned to use the base model. - 在得到那个三个月优惠之前,我并不想注册。所以我原本打算就用基础模型。
11:10-11:18 - Researcher: Ah, interesting! So you were planning to just stick with the free version, but the three-month discount offer is what actually convinced you to upgrade? What made that promotional price the tipping - 啊,有意思!所以你原本打算只坚持用免费版,但那个三个月的折扣优惠才是让你决定升级的原因? 是什么让那个促销价格成为了转折点……
11:18-11:18 - Carlos: Correct. - 正确。
11:21-11:30 - Researcher: What made that promotional price the tipping point for you? Like, what were you hoping to get from the paid version that made it worth it at $6, even though you were fine with the free tier before? - 是什么让那个促销价格成为了你的转折点?比如,你希望从付费版中得到什么,让你觉得它值 6 美元,即使你以前觉得免费档也行?
11:37-11:38 - Carlos: It was the fact that the output of the images was in such high definition. - 是因为输出图像的分辨率非常高。
11:41-11:55 - Researcher: So the HD image quality was the main draw. When you were using the free version and seeing those lower-resolution images – was there a specific project or use case where you thought "I really need better quality than this"? Or was it more just wanting better output in general? - 所以高清图像质量是主要的吸引力。 当你使用免费版本看到那些低分辨率图像时——是否有一个特定的项目或使用案例让你觉得“我真的需要比这更好的质量”?还是说只是单纯想要更好的生成效果?
11:59-12:19 - Carlos: The communication abilities were still great in the free tier. But specifically, the HD picture quality was I imagined it to be amazing because I had seen videos of people posting things they created. And I assumed they used the paid version because when I would download my pictures, they wouldn't have that level of pixel clarity. - 免费层的沟通能力依然很棒。但具体来说,高清图片质量……我预想它会非常惊人,因为我见过别人发布的他们创作的内容。我假设他们用的是付费版,因为当我下载我的图片时,它们没有那种像素清晰度。
12:22-12:36 - Researcher: So you saw what other people were creating online and realized they must be using the paid tier to get that quality. When you download these HD images from the paid version now – what are you actually using them for? Is it for your photography work, social media, or something else? - 所以你看到其他人在网上创作的作品,意识到他们肯定是为了这种质量而使用了付费层。 现在当你从付费版下载这些高清图像时——你实际上把它们用在什么地方?是用于你的摄影工作、社交媒体,还是别的?
12:40-13:01 - Carlos: That's right. I'm educating myself in photography further. And I do use them for my photography work in terms of editing minimal things. Making changes that I'm not capable of doing on my own with a more complex application like Photoshop. And also for family and personal endeavors. Like gifting family corrected pictures. That might have been wasted or lost in time. - 没错。我正在进一步自学摄影。我确实把它们用于我的摄影工作,也就是进行一些微小的编辑。做一些我自己无法用 Photoshop 这种更复杂的应用程序完成的更改。也用于家庭和个人事务。比如给家人送修补好的照片。那些照片可能原本已经损坏或由于时间久远而消失了。
13:04-13:34 - Researcher: That's really cool – using AI to rescue old family photos and make them giftable. That's a pretty meaningful use case. So now that we've talked about your payment behavior, I want to zoom out a bit. Overall, how would you describe your attitude toward paying for AI products? Would you say: 1) AI is a necessity in your lifework and you're willing to keep paying, 2) You find it very valuable and happy to pay when it's useful, 3) Paying is acceptable but you're cautious about it, 4) You're reluctant to pay unless you really have to or it's very cheap, or 5) You wouldn't consider paying for AI at all? - 那真的很酷——用 AI 抢救旧的家庭照片并把它们作为礼物。这是一个非常有意义的使用案例。 现在我们已经谈过了你的支付行为,我想把视野放大一点。总的来说,你如何描述你对支付 AI 产品的态度? 你会说:1)AI 在你的生活/工作中是必需品,你愿意持续支付;2)你觉得它非常有价值,只要有用就乐于支付;3)支付是可以接受的,但你对此很谨慎;4)除非真的必须或者它非常便宜,否则你不愿意支付;或者 5)你根本不会考虑为 AI 付费?
13:37-13:38 - Carlos: I would say it's three. - 我会说是第三种。
13:41-14:21 - Researcher: Got it – so you're open to paying, but you're being careful and deliberate about it. Now, thinking about all the different things AI can do, I'm going to list out some capabilities. I want you to pick the top THREE you'd be most willing to pay for, in order of priority: - Content creation (writing, rewriting, translation, copywriting) - Information organizing and summarizing (long documents, meetings, materials) - Learning and knowledge assistance (explaining concepts, learning paths, answering questions) - Work efficiency (automation, generating templates) - Data analysis and insights - Creativity and inspiration generation - Decision support (comparing options, risk analysis) - Programmingtechnical support - Personal assistant abilities (planning, reminders, organizing tasks) What are your top three? - 明白了——所以你对支付持开放态度,但你是非常谨慎和深思熟虑的。 现在,考虑到 AI 能做的所有不同事情,我会列出一些功能。我希望你选出你最愿意付费的前三个,按优先级排序: - 内容创作(写作、改写、翻译、文案) - 信息组织和总结(长文档、会议、材料) - 学习和知识辅助(解释概念、学习路径、回答问题) - 工作效率(自动化、生成模板) - 数据分析和洞察 - 创意和灵感生成 - 决策支持(比较选项、风险分析) - 编程/技术支持 - 个人助理能力(规划、提醒、组织任务) 你的前三个是什么?
14:38-14:45 - Carlos: Decision support. Personal assistant abilities, and content creation. - 决策支持、个人助理能力和内容创作。
14:47-14:57 - Researcher: Decision support, personal assistant, and content creation – in that order. Why is decision support the most important one for you? What kinds of decisions are you using AI to help with? - 决策支持、个人助理和内容创作——按这个顺序。 为什么决策支持对你来说是最重要的?你正在使用 AI 帮助做哪类决策?
15:10-15:38 - Carlos: When making decisions, I choose whether I want to maximize or just make a general decision. So there's times when I want the maximum amount of information and get the maximum benefit. And there's times when I just want the least amount of harm. Or potential harm. So using AI to gather data from different perspectives where I know for sure it's going to be unbiased, because I'm not dealing with a person who's trying to sell me any idea. It's very convenient for me to get a further perspective on what decisions might benefit me. Or cause me the least amount of harm. - 在做决策时,我会选择我是想通过决策最大化收益,还是只想做一个常规决策。所以有些时候我想要最大量的信息并获得最大利益。有些时候我只想把伤害降到最低。或者是潜在的伤害。所以利用 AI 从不同角度收集数据,我能确信它是无偏见的,因为我不是在和一个试图向我推销任何想法的人打交道。对我来说,获得关于哪些决定可能对我有利,或造成的伤害最小的进一步视角,是非常方便的。
15:41-15:56 - Researcher: That's a really thoughtful distinction – maximizing benefit versus minimizing harm, depending on the situation. Can you give me a specific example of a recent decision where you used AI this way? Like what was the decision, and how did you use it to explore those different perspectives? - 这是一个非常深刻的区别——根据情况来最大化利益或最小化伤害。 你能给我举一个你最近这样使用 AI 的具体决策例子吗?比如那个决定是什么,你是如何使用它来探索那些不同视角的?
16:02-16:42 - Carlos: Most recently, I used AI to create a chart for my mother to show her the options. I asked for five different options of a payment approach. To a large, uh, bill that she had. And I had the AI create five different options and what those would look like over the next two months, showing what's the initial payment, what the interest on the leftover payment would be, and what the following bill would be. For each different choice. From paying the bill in full to paying one third of it, to paying one fourth of it, and so on. For five different options. Then I translated it into Spanish so I could better visually convey it to her. Not very familiar with this sort of decision making. - 最近,我用 AI 给我的母亲做了一个图表,给她展示可选方案。我针对她欠下的一笔巨额账单,向 AI 索要了五种不同的支付方案。我有让 AI 创建五种不同的选项,以及这些选项在未来两个月的情况,展示初始支付是多少、剩余支付的利息是多少,以及接下来的账单会是多少。对于每种不同的选择——从全额支付账单到支付三分之一,再到支付四分之一,依此类推。一共五种方案。然后我把它翻译成了西班牙语,以便更好地直观地向她解释。她对这类决策制定不太熟悉。
16:48-17:04 - Researcher: That's such a concrete, helpful example – breaking down payment scenarios with interest calculations and translating it for her. That's decision support in action. When you had AI create those five options with all the calculations – did you trust the numbers it gave you right away, or did you double-check the math yourself? - 这是一个如此具体且有帮助的例子——分解包含利息计算的支付方案并为她翻译。这就是实际应用中的决策支持。 当你让 AI 创建那五个包含所有计算的方案时——你马上就相信了它给你的数字吗,还是你自己又复查了计算过程?
17:12-17:17 - Carlos: I trusted the numbers it gave me because I specifically chose the model that's involved with complex numbers. In the paid tier of Google Gemini. But had I used ChatGPT, I wouldn't have been able to trust those numbers. - 我相信它给我的数字,因为在 Google Gemini 的付费档位中,我有专门选择那个涉及复杂数字的模型。但如果我用的是 ChatGPT,我可能就无法信任那些数字。
17:20-17:35 - Researcher: Interesting – so you specifically chose a model within Gemini that you trust for numerical accuracy, but you wouldn't trust ChatGPT for the same task. What made you confident that this particular Gemini model would get the math right? Was it based on past experience, or something you'd read about it? - 很有意思——所以你在 Gemini 中专门选择了一个你信任其数字准确性的模型,但你不会在那项任务上信任 ChatGPT。 是什么让你确信这个特定的 Gemini 模型能把数学算对?是基于过去的经验,还是你读过的关于它的内容?
17:40-17:42 - Carlos: Not past experience. I've just read articles on its performance relative to ChatGPT. - 不是过去的经验。我只是读过一些关于它相对于 ChatGPT 表现的文章。
17:44-18:00 - Researcher: Got it – so you researched which models are better at math before using it for something important like your mom's finances. Now, going back to your top three – you mentioned personal assistant abilities as number two. How are you currently using AI as a personal assistant? What does that look like day-to-day? - 明白了——所以你在把它用于像你母亲的财务状况这么重要的事情之前,研究了哪些模型更擅长数学。 现在回到你的前三个功能——你提到个人助理能力是第二位。你目前是如何将 AI 作为个人助理使用的?日常看起来是怎样的?
18:02-18:16 - Carlos: Well, I don't feel comfortable letting AI like an AI agent, control any of my devices per se. I do ask it for ideas for how to organize an action plan I'm gonna take part in. And then I put that information into my calendars. - 嗯,我不放心让像 AI 智能体(agent)这样的东西本身去控制我的任何设备。我确实向它寻求关于如何组织我要参与的行动计划的想法。然后我把那些信息录入我自己的日历。
18:19-18:35 - Researcher: So you're using it to help you think through and structure your plans, but you're manually putting things into your calendar yourself – you're not letting it access your actual systems. What kind of action plans are you typically asking it to help you organize? Are these work-related, personal projects, or a mix? - 所以你是在用它帮你思考和构建计划,但你是手动把内容放进日历的——你没有让它访问你实际的系统。 你通常要求它帮你组织哪种行动计划?是工作相关的、个人项目,还是两者兼有?
18:39-19:02 - Carlos: Some are personal and some are work related. Sometimes I have to take an expertise that's in my brain that I don't know how to quantify. So I have to have a long conversation with the AI. For it to help me put it in perspective for a stranger who knows nothing. And given that the computer that I'm talking to knows nothing, technically, I can speak to it like it's a stranger, and it can tell me what are the pieces that someone who doesn't know might want to know. - 有些是个人层面的,有些是工作相关的。有时候我必须把我脑子里的一些无法量化的专业知识提取出来。所以我需要和 AI 进行长时间的对话。让它帮我把这些知识转化成一个一无所知的陌生人也能理解的视角。鉴于我交谈的那台电脑从技术上讲一无所知,我可以像对待陌生人一样对它说话,它可以告诉我,一个不懂这些的人可能想知道哪些部分。
19:06-19:21 - Researcher: That's a really smart use – using AI as a "blank slate" to help you translate your expertise into something accessible for people who don't have your background. Can you walk me through a specific time when you did this? Like what expertise were you trying to explain, and who was the final audience? - 这是一个非常聪明的用法——利用 AI 作为一个“空白石板”,帮你把你自己的专业知识转化为那些没有你背景的人也能理解的内容。 你能带我了解一下你具体做这件事的一次经历吗?比如你当时试图解释什么专业知识,最终受众是谁?
19:29-19:32 - Carlos: I did this last week to create a very minimalistic PowerPoint of how one can train instructors for further development. In martial arts. - 我上周做了这件事,是制作一个非常简约的 PowerPoint,内容是关于如何培训教练进行进阶发展。是在武术领域。
19:35-19:49 - Researcher: So you were creating training materials for people who train martial arts instructors – that's pretty niche. When you were having that long conversation with the AI to pull out your expertise, what surprised you most about what it identified as important to include or explain? - 所以你是在为培训武术教练的人制作培训材料——这相当专业。 当你和 AI 进行那次长谈以提取你的专业知识时,它识别出的哪些需要包含或解释的重要内容最让你感到惊讶?
19:54-20:07 - Carlos: They say that if you're an expert in something, you should be able to explain it to a five year old, and I think this got pretty close. I would say it summarized all the points in the level of probably fifth grader in the US. And that was pretty helpful. Because it was very easy to take it from there. - 人们常说,如果你是某个领域的专家,你应该能够向一个五岁小孩解释清楚,我认为这已经非常接近了。我会说它总结的所有要点大概都在美国五年级学生的水平。这非常有帮助。因为在此基础上进一步操作非常容易。
20:10-20:24 - Researcher: That's a great benchmark – fifth grade level gives you something you can work with and adjust from there. Now, you mentioned content creation as your third priority. Besides these PowerPoints and helping structure your expertise, what other kinds of content are you creating with AI? - 这是一个很好的基准——五年级水平给了你一个可以操作并在此基础上进行调整的基础。 现在,你提到内容创作是你的第三优先级。除了这些 PowerPoint 和帮助构建你的专业知识,你还在用 AI 创作其他什么类型的内容?
20:30-20:44 - Carlos: Specifically, I use AI for copywriting. Given that I'm not a literature expert, but I do have experience in marketing and consumer psychology, I still need the word choices that would be most efficient when writing copy for a website or post that I might put online. - 具体来说,我用 AI 做文案策划。鉴于我不是文学专家,但我确实有市场营销和消费者心理学的经验,在为网站或我可能发布的帖子撰写文案时,我仍然需要那些能最高效表达的措辞。
20:47-21:04 - Researcher: So you bring the marketing strategy and psychology knowledge, but you need AI to help find the right words to express it effectively. When you're working on copy for a website or post – do you usually give the AI your rough ideas and have it polish the language, or do you give it more detailed instructions about tone and word choice? - 所以你提供了营销策略和心理学知识,但你需要 AI 帮你找到合适的辞藻来有效地表达。 当你处理网站或帖子的文案时——你通常是给 AI 粗略的想法让它润色语言,还是会给出关于语气和措辞更详细的指令?
21:12-21:29 - Carlos: I give it my exact thoughts as they come out of my mind. I just type them in the flow that I would use when talking to an actual person. And then at the end, I give it the context of what I'm going to be using it for. The perspective that I need to have the reader have as they go about reading it. Meaning, for example, I might tell it it needs to start feeling informative and end inspirationally. But not be too over the top. - 我把脑子里冒出来的想法原封不动地交给它。我打字时的心流就像我在跟一个真人说话一样。然后在最后,我会给它背景信息,说明我要把它用在哪里。也就是我需要读者在阅读时带入的视角。意思是,例如,我可能会告诉它,开头需要让人感觉很有信息量,而结尾要具有启发性,但不要太夸张。
21:32-21:44 - Researcher: That's a really clear workflow – brain dump first, then add the emotional arc and constraints at the end. When it gives you that copy back, how often does it nail it on the first try versus needing you to go back and forth refining it? - 这是一个非常清晰的工作流——先脑力激荡倾倒信息,最后再加入情感曲线和约束条件。 当它把文案交还给你时,它在第一次尝试就一步到位的频率是多少,还是说需要你反复修改完善?
21:51-22:05 - Carlos: I would say it's a fifty fifty chance. Sometimes it's on its first try, and other times, it doesn't hallucinate per se, but it chooses choice of words that an average person wouldn't say. And I didn't add in the text. So I might have to add keep it constrained to the types of word choices that I use. - 我会说大概是五十对五十。有时第一次就行,而有时它虽然不一定是幻觉,但它会选择一些普通人不会说的词。而我在文本里并没有加这些词。所以我可能不得不增加约束,让它限制在我所使用的那类词汇里。
22:08-22:25 - Researcher: Right – so sometimes it gets too fancy or formal with language that doesn't sound like you or your audience. Now, shifting gears a bit – when you first decided to pay for Gemini about a month ago, where did you originally hear about it or learn that it existed? Was it social media, friends, search, app store, or somewhere else? - 明白——所以有时它会用太华丽或太正式的语言,听起来不像你或你的受众。 现在,换个话题——当你大约一个月前最初决定为 Gemini 付费时,你最初是从哪里听说它或知道它存在的?是社交媒体、朋友、搜索、应用商店,还是其他地方?
22:30-23:03 - Carlos: I learned about Google Gemini online, maybe a YouTube video or or, actually, it was a TikTok video. Years ago. And I began using it then, but it wasn't till recently when I remembered I had tried VEO and it hadn't nailed the task that I needed. Then I saw an ad that showed that VEO, v o, v e o, had improved. And then I thought, alright. So if their video generating software improved, I'm sure their other LLM models had improved too. I looked into it and then coincidentally had the deal, and then that was sold. - 我是在网上了解 Google Gemini 的,可能是通过 YouTube 视频,或者实际上是一个 TikTok 视频。那是几年前了。当时我开始用它,但直到最近我才想起我试过 VEO,而它没能完成我需要的任务。然后我看到一个广告,显示 VEO(v-e-o)已经改进了。然后我想,好吧,既然他们的视频生成软件改进了,我确信他们的其他大语言模型也改进了。我研究了一下,凑巧碰到了那个优惠活动,于是就下单了。
23:08-23:40 - Researcher: Got it – so TikTok introduced you to Gemini years ago, then the VEO ad reminded you to check back, and the timing lined up with the discount offer. Now let's talk about price limits. Overall, what's the maximum amount per month you'd be willing to pay for AI products in total – across all subscriptions combined? $25 total across all AI subscriptions – that's your ceiling. How did you land on that number? Is it based on a percentage of your income, or comparing it to what you spend on other types of subscriptions like streaming services? - 明白了——所以 TikTok 几年前向你介绍了 Gemini,然后 VEO 的广告提醒了你去重新查看,而这个时机正好撞上了折扣优惠。 现在让我们谈谈价格上限。总的来说,你愿意为所有 AI 产品支付的每月最高总额是多少——包括所有订阅的总和?25 美元是所有 AI 订阅的总和——那是你的天花板。 你是如何得出这个数字的?是基于你收入的一个百分比,还是通过与其他类型的订阅(如流媒体服务)的支出进行对比?
23:43-23:56 - Carlos: I thought of an average healthy hourly rate of a worker in Chicago. I thought no one should be paying more than one hour's worth of work for their AI, given that AI can easily do so much for them. - 我参考了芝加哥一名劳动者平均健康的每小时薪资。我觉得没有人应该为他们的 AI 支付超过一小时工作量的薪酬,考虑到 AI 已经可以轻松地为他们做这么多事了。
23:59-24:21 - Researcher: That's a really interesting benchmark – one hour of Chicago wages as the limit for what AI should cost you per month, since it does so much work for you. Right now you're paying $6 for Gemini, and you said you'd likely keep it even when it goes to $20. That leaves you $5 of headroom before hitting your $25 ceiling. Are you planning to use that remaining budget for anything, like those Claude or Higgs Field trials you mentioned? - 这是一个非常有趣的基准——以芝加哥的一小时工资作为 AI 每月开销的限额,因为它为你做了很多工作。 目前你为 Gemini 支付 6 美元,你说即使涨到 20 美元你也可能会保留它。这让你在达到 25 美元天花板之前还有 5 美元的余额。你打算把剩下的预算用在什么地方吗,比如你提到的 Claude 或 Higgs Field 的试用?
24:31-24:36 - Carlos: As of now, maybe Higgs field. I can very easily see a future where Higgs field both improves and lowers in the entry level price. And I would definitely get it if it did. - 就目前而言,可能是 Higgs Field。我可以很容易地预见到,在未来 Higgs Field 既能有所改进,又能降低入门级价格。如果它降价了,我绝对会买它的。
24:39-24:48 - Researcher: So Higgs Field would need both improvements and a lower entry price for you to jump in. What's the current entry price for Higgs Field, and what price would make you willing to try it? - 所以 Higgs Field 需要既有改进又有更低的入门价格,你才会加入。 Higgs Field 目前的入门价格是多少,什么样的价格会让你愿意尝试它?
24:55-25:25 - Carlos: Off the top of my head, I don't remember the entry level price but the issue I have with their billing is that it's token based. And that seems it's just too ridiculous to me where Gemini has hidden tokens, where I don't know how many I'm using for the production of my images. But Higgs field is very clear that, for example, you pay per tokens and then that that equates to how much you can produce out of it. And I understand it's a model to make to constantly make more and more money, but I think it's unfair in the world we live in with so many and the ease at which they produce said content. - 凭直觉想,我不记得入门级的价格了,但我对他们计费方式的异议在于它是基于代币(token)的。这在我看来太荒谬了,比如 Gemini 也有隐藏代币,我不知道在生成图像时消耗了多少。但 Higgs Field 表现得很明确,比如你按代币付费,然后对应你可以产出多少内容。我明白这是一种为了不断赚更多钱的模式,但在我们生活的这个世界上,考虑到有那么多同类产品且生成内容的便捷性,我认为这并不公平。
25:28-25:33 - Researcher: So the token-based pricing feels exploitative to you – especially when AI can - 所以这种基于代币的定价让你觉得带有剥削性质——尤其是考虑到 AI 可以……
25:33-25:33 - Carlos: That's right. - 没错。
25:37-25:47 - Researcher: Got it. So even if Higgs Field improved, the pricing model itself is a barrier. If they switched to a flat monthly fee like Gemini, what's the most you'd pay per month for Higgs Field? - 明白了。所以即使 Higgs Field 改进了,定价模式本身就是一个障碍。 如果他们改成和 Gemini 一样固定月费,你每月愿意为 Higgs Field 支付的最高费用是多少?
25:49-25:50 - Carlos: Twenty five dollars. - 25 美元。
25:52-26:02 - Researcher: Wait – $25 just for Higgs Field alone? But earlier you said $25 is your total ceiling across all AI products. Would you drop Gemini to make room for Higgs Field at that price, or am I misunderstanding? - 等等——单单为 Higgs Field 就付 25 美元?但你之前说过 25 美元是你所有 AI 产品的总上限。 你会为了在这个价位腾出空间给 Higgs Field 而停掉 Gemini 吗,还是我理解错了?
26:08-26:16 - Carlos: Yes. That is the maximum I would pay. I would sacrifice periodically Gemini for any given month to be able to produce content on Higgs Field. - 会。这就是我愿意支付的最高限额。我会为了能在 Higgs Field 上产出内容,而在特定月份周期性地牺牲掉 Gemini。
26:19-26:33 - Researcher: Interesting – so you'd rotate subscriptions month-to-month, pausing Gemini some months to use Higgs Field instead, staying within that $25 limit. What would Higgs Field need to offer to be worth that full $25 and worth pausing Gemini for? What capabilities are you hoping for? - 有意思——所以你会按月轮换订阅,在某些月份暂停 Gemini 转而使用 Higgs Field,以此保持在 25 美元的限额内。 Higgs Field 需要提供什么样的功能,才值得这整整 25 美元并值得让你暂停 Gemini?你希望看到什么样的能力?
26:39-26:48 - Carlos: If Higgs field could brainstorm with you as you create. Then I would be sold. Both. Because I can use the free tier of Gemini to do all the other things that I usually use it for. - 如果 Higgs Field 能在创作时和你一起进行头脑风暴,那我就会被说服。两者都要有。因为我可以使用 Gemini 的免费版来做我通常用它做的其他所有事情。
26:51-27:10 - Researcher: Ah, so the free tier of Gemini handles your daily assistant needs and decision-making, but Higgs Field's real-time creative brainstorming during content creation would be worth the full $25. When you say "brainstorm with you as you create" – are you imagining it suggesting ideas as you're generating images, or more like an interactive back-and-forth while you're building something? - 啊,所以 Gemini 的免费版可以处理你的日常助手需求和决策,但 Higgs Field 在内容创作过程中的实时创意头脑风暴值得那完整的 25 美元。 当你所说“在创作时和你一起头脑风暴”——你想象的是它在你生成图像时提供建议,还是更像是在你构建作品时的互动式来回讨论?
27:10-27:32 - Carlos: Twenty one dollars. - 21 美元。
27:32-28:31 - Researcher: Makes sense – you want that dynamic collaboration throughout the whole creative process. Let's flip to your current subscription. You said you'd likely keep Gemini even at $20. But there's gotta be a breaking point – if Gemini's price went up beyond $20, at what price would you actually cancel it? Wow, that's a very tight threshold – just one dollar over $20 and you're out. That tells me a lot about how precisely you've calculated what it's worth to you. --- Alright Carlos, we've finished all the sections – the interview is complete! Here are my key takeaways: You're incredibly strategic about AI spending, with a hard $25month ceiling based on one hour of Chicago wages. You prioritize consistency and accuracy over flashy features, which is why Gemini won you over from ChatGPT. The three-month discount was the perfect nudge to upgrade, but HD image quality sealed the deal. You use AI like a thinking partner – over 10 times daily for decisions, content creation, and translating your expertise. And your price sensitivity is razor-sharp: you'll keep Gemini at $20 but cancel at $21, and you'd rotate subscriptions to stay within budget. Thank you so much for your time and thoughtful answers! How did this AI-powered interview feel for you? And yes – you'll receive the incentive reward for completing this. Feel free to close the website or hang up whenever you're ready! - 有道理——你希望在整个创作过程中拥有那种动态的协作。 让我们回到你现在的订阅。你曾说即使涨到 20 美元,你大概率也会保留 Gemini。但肯定有一个临界点——如果 Gemini 的价格超过了 20 美元,在什么价位你会真的取消它?哇,那是个非常紧凑的阈值——只要比 20 美元多 1 美元你就会离场。 这充分说明了你对自己所认可的价值计算得有多么精确。 --- 好了 Carlos,我们已经完成了所有环节——访谈结束了! 以下是我的核心总结:你在 AI 支出上非常有策略,基于芝加哥一小时工资设定了 25 美元/月的硬性上限。比起花哨的功能,你更看重一致性和准确性,这也是你从 ChatGPT 转向 Gemini 的原因。三个月的折扣是升级的最佳推动力,而高清图像质量则促成了最终转化。你把 AI 当作思考伙伴——每天在决策、内容创作和转化专业知识方面使用超过 10 次。而且你的价格敏感度极高:在 20 美元时你会保留 Gemini,但在 21 美元时你会取消,并且你会通过轮换订阅来保持在预算内。 非常感谢你的时间和深思熟虑的回答!这次由 AI 驱动的访谈感觉如何? 是的——完成这次访谈你将获得奖励。准备好后,随时可以关闭网页或挂断!
28:35-28:38 - Carlos: Cool. Thank you. Yeah. Pretty pleasant. - 酷。谢谢。是的。感觉挺愉快的。
28:40-28:45 - Researcher: I'm so glad to hear that! Thanks again, Carlos – really appreciate your insights. Take care! - 很高兴听到你这么说!再次感谢,Carlos——非常感谢你的见解。保重!