00:02-00:25 - Researcher: Hey there! I'm Trooly, and I'm really glad you could join me today. This interview will take about 60 minutes, and we'll be exploring your experiences and thoughts around AI tools you've used. Before we get started, could you please give me a brief self-introduction? I'd love to get to know you a bit better. For example, you could tell me your age, occupation, and hobbies — or anything else you think would help me understand you better. - 嘿，你好！我是 Trooly，很高兴你今天能加入。这次访谈大约需要 60 分钟，我们将探讨你使用过的 AI 工具的经验和想法。 在开始之前，你能简单做个自我介绍吗？我想多了解你一点。例如，你可以告诉我你的年龄、职业和爱好，或者任何你认为能帮我更好了解你的信息。

02:27-02:28 - Kayla: My name is Kayla. I am twenty four years old. I am a pharmacy technician. And a emergency medical technician. My hobbies are riding horses, - 我叫 Kayla。今年 24 岁。我是一名药房技术员，也是一名急救医疗技术员。我的爱好是骑马。

02:30-02:31 - Researcher: Nice to meet you, Kayla! - 很高兴认识你，Kayla！

02:31-02:32 - Kayla: Nice to meet you. - 很高兴认识你。

02:35-03:01 - Researcher: So you're juggling two healthcare roles and still finding time for horses - that sounds like a full plate! Alright, let me tell you a bit about why we're chatting today. I'm really interested in understanding your experiences with AI tools - how you use them, what works, what doesn't. There are no right or wrong answers here, so feel free to share whatever comes to mind, even if it feels messy or contradictory. I'm just genuinely curious about your real experiences. Sound good to get started? - 看来你不仅要兼顾两份医疗保健工作，还能腾出时间骑马——听起来生活非常充实！ 好了，让我告诉你一些我们今天聊天的目的。我非常想了解你使用 AI 工具的经验——你是如何使用它们的，哪些功能好用，哪些不好用。这里没有标准答案，所以请随意分享你脑海中的任何想法，即使感觉很乱或自相矛盾也没关系。我只是纯粹好奇你的真实经历。 准备好开始了吗？

03:04-03:04 - Kayla: Yes. - 是的。

03:09-03:19 - Researcher: Perfect! So Kayla, you mentioned you're a pharmacy technician and an EMT. Can you walk me through what your work actually looks like day-to-day? What are your main responsibilities in these roles? - 太棒了！Kayla，你提到你是一名药房技术员和 EMT。你能跟我说说你日常的具体工作是什么样的吗？在这些岗位上，你的主要职责是什么？

03:57-04:03 - Kayla: So as a pharmacy technician, I worked at a retail pharmacy and I would fill prescriptions for patients. I would refill prescriptions. I would answer the phones, I would give vet vaccines. I would do whatever the patients needed, help pharmacists. And then EMT, I drive an ambulance I take care of patients. We are a nine one one service, so we go providing high quality care to patients, transporting them to the hospitals. Providing comfort, and also monitoring vitals. - 作为一名药房技术员，我在一家零售药房工作，我会为病人配药。我会给处方续药。我会接听电话，接种兽用疫苗（注：原文为 vet vaccines，可能指兽医站相关工作或配合）。我会做病人需要的任何事情，协助药剂师。作为 EMT，我开救护车并照顾病人。我们提供 911 服务，所以我们要为病人提供高质量的护理，将他们转运到医院。提供安抚，并监测生命体征。

04:05-04:17 - Researcher: That's really hands-on work. So you're dealing with people in pretty vulnerable moments, especially on the ambulance side. Walk me through a typical workday for you - like, what does a shift look like when you're working as an EMT? - 这真的是非常亲力亲分的工作。所以你是在人们非常脆弱的时刻与他们打交道，尤其是在救护车那一块。 跟我说说你典型的一天吧——比如作为 EMT 工作时，一个班次是什么样的？

04:51-05:31 - Kayla: So we would get there at six thirty. Shift starts at six forty five in the morning. And we would do our truck checkoffs, which is basically we check the oil. We check supplies. We check to make sure the lights are working, the radio is working, heat, air, etcetera, and all of the patient blood pressure cuffs, all that stuff that we would check. And then after that, we would restock any supplies that's missing. And then after that, we would typically go and chill at the station until we get a call, which here, it gets very busy. So that does not happen very often that we get to just chill for a little bit. The dispatch will let us know if it's a priority one, which is lights and sirens, get there as fast as you can. Priority two, priority three, priority four. And what is going on with the patient. And then we'll get there, and then we'll ask them if they would like to go to the hospital what's been going on with them, and all that stuff. If they wanna go to the hospital, we take them. If they don't wanna go, we get a refusal. - 我们六点半到岗。早班从六点四十五分开始。我们会进行车辆检查，基本上就是检查机油、检查补给品。检查灯光是否正常、电台是否正常、暖气、空调等等，还有所有的病人血压计袖带，所有这些东西我们都会检查。之后，我们会补充任何缺失的物资。再之后，我们通常会在站点休息，直到接到电话，目前这边非常忙。所以能休息一会儿的情况并不经常发生。调度中心会告诉我们这是否是一级响应（Priority One），也就是开启警灯和警报器，尽快赶到。还有二级、三级、四级。以及病人的情况。到达后，我们会问他们是否想去医院，了解发生了什么事等等。如果他们想去医院，我们就带他们去。如果不想去，我们就签一份拒签单。

05:34-05:41 - Researcher: So you're constantly on call, basically waiting for the next emergency. How many calls would you say you typically handle in a shift? - 所以你基本上是随时待命，等待下一次紧急情况。通常一个班次你会处理多少个电话？

05:49-05:50 - Kayla: Typically, it can be anywhere from six to twelve I would say. - 通常情况下，我想是在 6 到 12 个之间。

05:53-05:58 - Researcher: That's a lot. And you're doing this alongside the pharmacy work, or did you transition from one to the other? - 那确实很多。你是同时做这份工作和药房工作吗，还是从一个职业转型到了另一个？

06:03-06:10 - Kayla: I still have my pharmacy tech license. I transitioned from pharmacy to the EMT. - 我还保留着药房技术员的执照。我是从药房转行做 EMT 的。

06:12-06:23 - Researcher: Got it. So EMT is your main gig now. If you don't mind me asking, what's your primary source of income at this point, and what kind of monthly income range are we talking about? Totally fine if you'd rather not say. - 明白了。所以 EMT 现在是你的主业。如果不介意我问的话，你目前的主要收入来源是什么？月收入大概在什么范围？如果你不想说也没关系。

06:25-06:58 - Kayla: My husband is a paramedic, and he also works in the health care field. And he is the main source of income for our family, and we typically get around four thousand a month. And then if I decide to work, it like, I it's not my main thing. It's a part time thing, which is I can pull a shift once a month or anything and still be a person there or an employee there. And then that one shift will typically make me four hundred and something dollars for twenty four hours. - 我丈夫是一名护理人员（Paramedic），他也从事医疗保健领域。他是我们家庭的主要收入来源，我们通常一个月能拿四千美元左右。如果我决定工作，它就不是我的主业。它是兼职性质的，我可以一个月排一个班，依然保持员工身份。那一个 24 小时班次通常能让我赚四百多美元。

07:01-07:18 - Researcher: So you're pulling in around $400 for a 24-hour shift when you pick one up, and your husband's paramedic work brings in about $4,000 a month as the main income. That's helpful context. Do you run any social media accounts - either personal ones where you post regularly, or anything related to your work or hobbies like horse riding? - 所以你轮一个 24 小时的班大约能赚 400 美元，而你丈夫作为主要收入来源的护理工作每月带来约 4000 美元。这些背景信息很有帮助。 你运营社交媒体账号吗——无论是定期发布内容的私人账号，还是与你的工作或骑马爱好相关的账号？

07:18-07:22 - Kayla: Yes. I have a TikTok. I have a Facebook and a Snapchat. - 有的。我有 TikTok、Facebook 和 Snapchat。

07:25-07:29 - Researcher: What do you post about on TikTok? And do you have much of a following there? - 你在 TikTok 上发布什么内容？你的粉丝多吗？

07:33-07:40 - Kayla: I have about fifteen hundred followers, and I post horses and just everyday life events. - 我有大约 1500 名粉丝，我会发布马匹和日常生活的内容。

07:43-07:50 - Researcher: And is that something you're trying to grow or monetize, or is it more just for fun and sharing with people who are into similar stuff? - 这是你想发展或变现的东西吗，还是只是为了娱乐，以及与志趣相投的人分享？

07:51-07:52 - Kayla: Both. - 两者都是。

07:54-07:58 - Researcher: What does the monetization look like right now? Are you making anything from it yet? - 目前的变现情况如何？你已经从中赚到钱了吗？

07:59-08:00 - Kayla: No. Not yet. - 没有。还没有。

08:02-08:07 - Researcher: What's your goal with it - like what would success look like for you with that account? - 你的目标是什么——比如这个账号达到什么样的程度对你来说才算成功？

08:09-08:11 - Kayla: To make any money. - 赚到钱。

08:14-08:19 - Researcher: Fair enough! Alright, let's shift gears and talk about AI. What AI apps or tools do you use in your everyday life? - 很实在！好了，让我们转换话题聊聊 AI。你在日常生活中会使用哪些 AI 应用或工具？

08:22-08:23 - Kayla: ChatGPT. - ChatGPT。

08:26-08:30 - Researcher: What's your experience been like using ChatGPT? What do you typically use it for? - 你使用 ChatGPT 的体验如何？你通常用它做什么？

08:38-08:49 - Kayla: I use it for looking up like, probably just regular questions that I have, whether it be about you know, everyday things, or I will use it to edit photos, videos, and stuff like that. - 我用它来查询我可能会有的常规问题，无论是关于日常事务，还是用它来编辑照片、视频之类的内容。

08:51-08:58 - Researcher: Interesting - so you're using it for both answering questions and editing visual content. How's the editing side working out for you? - 有意思——你既用它回答问题，也用它编辑视觉内容。编辑那一块用起来怎么样？

08:59-09:03 - Kayla: It works very well. I love how it works. - 非常好用。我喜欢它的工作方式。

09:05-09:09 - Researcher: This is the key question - are you currently paying for ChatGPT or any other AI tools? - 这是一个关键问题——你目前有在为 ChatGPT 或任何其他 AI 工具付费吗？

09:12-09:13 - Kayla: Yes. - 有的。

09:16-09:22 - Researcher: Great! Can you tell me exactly which AI tools you're paying for, what the payment plan is, and how much you're spending on each one? - 太棒了！你能告诉我你具体在为哪些 AI 工具付费，付费方案是怎样的，每个工具花多少钱吗？

09:31-09:35 - Kayla: ChatGPT. And it is I believe ten dollars a month. I'm a first responder, so we get a discount. - ChatGPT。我相信大概是每个月十美元。我是一名急救人员，所以我们有折扣。

09:38-09:45 - Researcher: Got it - so ChatGPT at $10 a month with your first responder discount. Are there any other AI tools or apps you're paying for besides ChatGPT? - 明白了——用了急救人员折扣后，ChatGPT 每月 10 美元。除了 ChatGPT 之外，你还有为其他 AI 工具或应用付费吗？

09:48-09:49 - Kayla: No. - 没有。

09:52-09:58 - Researcher: So just to confirm - ChatGPT is the only AI tool you're currently paying for, at $10 monthly. When did you start paying for it? - 所以确认一下——ChatGPT 是你目前唯一付费的 AI 工具，每月 10 美元。你是什么时候开始付费的？

09:59-10:05 - Kayla: Yes. And probably about three months ago. - 是的。大概三个月前开始的。

10:08-10:11 - Researcher: What made you decide to upgrade to the paid version three months ago? - 是什么让你决定在三个月前升级到付费版的？

10:18-10:21 - Kayla: To not have have a limit on what I would be able to ask and then to not have to wait forever for photos to upload. - 为了不限制我能问的内容，而且不用为了上传照片等待很久。

10:24-10:34 - Researcher: So you were hitting limits on the free version - both with how much you could ask and the speed of photo processing. Was there a specific moment where you thought "okay, I need to upgrade now"? - 所以你在免费版上遇到了限制——包括提问数量和照片处理速度。是否有某个特定的时刻让你觉得“好吧，我现在得升级了”？

10:34-10:35 - Kayla: Yes. - 是的。

10:38-10:41 - Researcher: Walk me through that moment - what were you trying to do? - 跟我说说那个时刻吧——你当时正打算做什么？

10:50-10:53 - Kayla: I was trying to edit a photo of my husband for a special day. And it wouldn't let me do it. And so I just tried to upgrade. - 我当时正想为了一个特殊的日子给我丈夫编辑一张照片。但它不让我操作。于是我就直接升级了。

10:55-11:01 - Researcher: What was the special day? And when it wouldn't let you - was it because you'd run out of requests or something else? - 那个特殊的日子是什么？它不让你操作时——是因为你的请求次数用完了吗，还是别的什么原因？

11:02-11:08 - Kayla: It was his birthday, and, yes, it had let me run out of requests. - 是他的生日，是的，它显示我的请求次数用完了。

11:10-11:19 - Researcher: So you hit your limit right when you needed it for something that mattered. That must have been frustrating. Did you upgrade right then and there, or did you think about it for a bit? - 所以就在你需要处理重要事情的时候，你达到了额度限制。那一定很令人沮丧。你是当时当场就升级了，还是考虑了一会儿？

11:20-11:21 - Kayla: I upgraded right then and there. - 我当场就升级了。

11:23-11:26 - Researcher: Has the paid version lived up to what you expected since then? - 从那以后，付费版达到你的预期了吗？

11:27-11:28 - Kayla: Yes. - 是的。

11:32-11:45 - Researcher: Good to hear it's been worth it. Now let's dive deeper into the content creation side - you mentioned you use ChatGPT for editing photos and videos. Are there any other AI tools you use specifically for creating or editing audio, images, or video content? - 很高兴听到它物有所值。现在让我们更深入地探讨内容创作方面——你提到你使用 ChatGPT 编辑照片和视频。你还会使用其他专门用于创作或编辑音频、图像或视频内容的 AI 工具吗？

11:49-11:52 - Kayla: I use Canva. - 我用 Canva。

11:56-12:01 - Researcher: Canva - got it. Are you using the AI features in Canva, or just the regular design tools? - Canva——明白了。你是使用 Canva 里的 AI 功能，还是只用常规的设计工具？

12:03-12:05 - Kayla: AI features. - AI 功能。

12:07-12:14 - Researcher: So you've got ChatGPT and Canva with AI features. Any other AI tools for content creation - audio, images, video - that you're using regularly? - 那么你有 ChatGPT 和带有 AI 功能的 Canva。还有其他你经常使用的用于内容创作（音频、图像、视频）的 AI 工具吗？

12:19-12:20 - Kayla: TikTok. - TikTok。

12:22-12:25 - Researcher: What AI features are you using on TikTok? - 你在 TikTok 上使用什么 AI 功能？

12:27-12:32 - Kayla: When it asks for an AI edit, I will use that. - 当它提示进行 AI 编辑时，我会使用。

12:34-12:39 - Researcher: Can you describe what those AI edits do - like what kind of changes or effects they make to your content? - 你能描述一下那些 AI 编辑的作用吗——比如它们给你的内容带来了什么样的变化或效果？

12:41-12:52 - Kayla: So they can put filters on you, make you look like a digital character, or they can make you have a different background and use all the different AI effects for it. - 它们可以给你加滤镜，让你看起来像一个数字角色，或者可以让你拥有不同的背景，使用各种不同的 AI 特效。

12:54-13:05 - Researcher: Got it - so filters, digital characters, background changes. Let me make sure I have the full list: ChatGPT, Canva's AI features, and TikTok's AI effects. Are there any other AI content tools you're using, even occasionally? - 明白了——滤镜、数字角色、背景更换。让我确认一下完整列表：ChatGPT、Canva 的 AI 功能，以及 TikTok 的 AI 特效。还有其他你在使用的 AI 内容工具吗，哪怕只是偶尔用用？

13:09-13:10 - Kayla: No. - 没有。

13:12-13:20 - Researcher: Perfect. So let's go through each one in detail. We already talked about ChatGPT, so let's start with Canva. What do you mainly use Canva's AI features for? - 太棒了。那我们详细过一下每一个。我们已经聊过 ChatGPT 了，那先从 Canva 开始。你主要用 Canva 的 AI 功能做什么？

13:23-13:31 - Kayla: For creating content and different, like, posters and different things to hopefully be able to sell. - 用于创作内容和各种类似海报之类的东西，希望能拿来卖。

13:33-13:43 - Researcher: Interesting - so you're creating posters and other things to sell. Can you walk me through the last two times you used Canva's AI features? What exactly did you create and what were you trying to accomplish? - 有意思——你正在创作海报和其他东西来售卖。你能跟我说说最近两次使用 Canva AI 功能的情况吗？你具体创作了什么，想要达到什么效果？

14:02-14:09 - Kayla: I created a Sci-Fi poster from, um, a major Sci-Fi franchise and I had AI make it look more natural and put some effects on there. And then the last time that I used it, I created a coloring book and used AI to basically typed in what I wanted and it gave me different options to put - 我创作了一张来自某个科幻大IP的科幻海报，我让 AI 把它处理得看起来更自然，并添加了一些特效。最近一次使用时，我制作了一本涂色书，使用 AI 基本上输入我想要的内容，它就给了我不同的选项供我放置。

14:14-14:25 - Researcher: So one was a Sci-Fi franchise poster that you enhanced with AI effects, and the other was a coloring book where you typed prompts and it generated options for you. Are you selling these, or planning to sell them? - 所以一张是你用 AI 特效增强的科幻IP海报，另一本是你输入提示语让它生成选项的涂色书。你正在变现，还是计划变现？

14:25-14:27 - Kayla: I'm planning to sell them. - 我计划把它们卖掉。

14:30-14:33 - Researcher: Where are you planning to sell them - like what platform or method? - 你打算在哪儿卖——比如什么平台或方式？

14:34-14:37 - Kayla: On eBay or Etsy? - eBay 或者是 Etsy 吧。

14:39-14:43 - Researcher: Got it. When did you first start using Canva, and where did you first hear about it? - 明白了。你最开始是什么时候开始使用 Canva 的，最初是在哪里听说的？

14:44-14:51 - Kayla: I've known about Canva forever, and I started using it probably two months ago. - 我很久以前就知道 Canva 了，大概两个月前开始用的。

14:53-14:58 - Researcher: What made you finally start using it two months ago after knowing about it for a while? - 是什么让你在该了解它很久之后，终于在两个月前开始使用它？

15:05-15:07 - Kayla: So that's what I started doing. - 那就是我开始做的事情。

15:10-15:14 - Researcher: Sorry, I didn't catch that - what did you start doing that made you decide to use Canva? - 抱歉，我没听清——你开始做了什么让你决定使用 Canva？

15:16-15:24 - Kayla: I wanted to start creating things to try to sell because I had seen everybody else was creating stuff. And so that's when I started. - 我想开始创作一些东西尝试去卖，因为我看到其他人都在创作。所以由于这个原因我开始了。

15:27-15:34 - Researcher: So you saw other people creating and selling things and thought you'd give it a try. Are you paying for Canva, or using the free version? - 所以你看到别人在创作和售卖东西，于是想自己也试一试。你在给 Canva 付费，还是在使用免费版？

15:36-15:38 - Kayla: I'm paying for Canva. - 我在给 Canva 付费。

15:43-15:44 - Researcher: How much are you - 你付多少钱……

15:44-15:44 - Kayla: Actually, - 实际上，

15:49-15:50 - Researcher: Go ahead. - 请讲。

15:51-15:54 - Kayla: Actually, I'm using the free version on Canva. Sorry. - 实际上，我用的是 Canva 的免费版。抱歉。

15:57-16:02 - Researcher: No worries! So you're using Canva's free version. Have you ever considered upgrading to the paid version? - 没关系！所以你用的是 Canva 的免费版。你有没有考虑过升级到付费版？

16:04-16:06 - Kayla: Yes. I have considered it. - 是的，我考虑过。

16:09-16:11 - Researcher: What's holding you back from upgrading? - 是什么阻碍了你升级？

16:12-16:15 - Kayla: Just trying to save as much money as I can. - 只是想尽可能省钱。

16:17-16:23 - Researcher: That makes sense. If you were making sales from the things you're creating, would that change your decision about paying for Canva? - 有道理。如果你能从你创作的东西中获得收入，这会改变你关于为 Canva 付费的决定吗？

16:23-16:24 - Kayla: Yes. - 会。

16:27-16:34 - Researcher: What would need to happen - like how much would you need to be making, or how many sales - for you to feel comfortable paying for it? - 需要发生什么——比如你需要赚多少钱，或者达成多少笔交易——你才会觉得付费很舒心？

16:36-16:47 - Kayla: I would have to double the income at least and make twice as many sales and, um, just be able to comfortably afford Canva. - 我至少要赚到现在的双倍收入，销量也要翻一倍，嗯，并且能够舒服地负担得起 Canva。

16:49-16:54 - Researcher: So you'd need to double whatever you're making from sales. How much is Canva's paid version, do you know? - 所以你需要销售收入翻倍。你知道 Canva 的付费版是多少钱吗？

16:55-16:56 - Kayla: I don't know. - 我不知道。

17:01-17:03 - Researcher: You're not sure of the exact price? - 你不确定确切的价格？

17:04-17:06 - Kayla: No. I'm not sure. - 是的，我不确定。

17:09-17:17 - Researcher: That's okay. Now let's talk about TikTok's AI features - the filters, digital characters, and background effects you mentioned. How often are you using those AI effects? - 没关系。现在我们聊聊 TikTok 的 AI 功能——你提到的滤镜、数字角色和背景特效。你多频繁地使用这些 AI 特效？

17:20-17:22 - Kayla: Probably every other day. - 大概隔天一次吧。

17:25-17:32 - Researcher: That's pretty frequent. Can you give me two recent examples of when you used TikTok's AI effects - what did you create and what were you going for? - 那挺频繁的。你能给我两个最近使用 TikTok AI 特效的例子吗——你创作了什么，想要达到什么目的？

17:46-17:53 - Kayla: I used a filter from AI to age myself, and then I used another filter to change me into a digital character. I used another filter to put a nice background of me in London. And that's what I was trying to go for. - 我用了一个 AI 滤镜让自己变老，然后用了另一个滤镜把自己变成数字角色。我还用了另一个滤镜给我自己放了个在伦敦的美丽背景。这就是我想要的效果。

17:56-18:06 - Researcher: So aging yourself, turning into a digital character, and placing yourself in London. When you make these videos with AI effects, what's your goal - are you trying to grow your following, just for fun, or something else? - 变老、变成数字角色、把自己置于伦敦。当你制作这些带有 AI 特效的视频时，你的目标是什么——是想增加粉丝，只是为了好玩，还是别的什么？

18:10-18:13 - Kayla: Definitely trying to grow my following and for fun. - 绝对是为了增加粉丝，同时也为了好玩。

18:15-18:21 - Researcher: When did you first start using TikTok's AI features, and do you remember what made you try them the first time? - 你第一次开始使用 TikTok 的 AI 功能是什么时候，你还记得是什么让你第一次尝试它们的吗？

18:23-18:32 - Kayla: I had seen somebody else use it. And I thought that was really cool. So I went ahead and tried it, and I loved it. And so I'm still doing stuff like that. - 我看到别人在用。我觉得那真的很酷。所以我去试了试，然后我很喜欢。所以我现在还在做这类事情。

18:35-18:38 - Researcher: How long ago was that - when you first tried it? - 那大概是多久以前——你第一次试的时候？

18:39-18:41 - Kayla: Probably five months ago. - 大概五个月前。

18:44-18:48 - Researcher: And TikTok's AI features are free, right? You're not paying anything extra - TikTok 的 AI 功能是免费的，对吧？你不需要额外付钱……

18:48-18:49 - Kayla: Yes. - 是的。

18:51-18:55 - Researcher: Have you ever considered paying for any TikTok premium features or upgrades? - 你有没有考虑过为 TikTok 的任何高级功能或升级付费？

18:56-18:57 - Kayla: No. - 没有。

18:59-19:01 - Researcher: Why not - what's your thinking there? - 为什么不——你是怎么想的？

19:02-19:05 - Kayla: Because I'm trying to save as much money as I can. - 因为我在想方设法省钱。

19:07-19:14 - Researcher: Makes sense. If TikTok offered some kind of premium AI features that cost money, what would they need to offer for you to even consider it? - 明白。如果 TikTok 提供某种需要花钱的高级 AI 功能，它们需要提供什么你才会考虑付费？

19:17-19:22 - Kayla: They'd need to offer a first responder discount and make it significantly cheaper. - 它们得提供急救人员折扣，并且明显更便宜才行。

19:25-19:33 - Researcher: Got it - so price and a first responder discount would be key. What kind of features would actually make it worth paying for, even if the price was right? - 明白了——价格和急救人员折扣是关键。那么，即便价格合适，什么样的功能才真正值得付费呢？

19:36-19:46 - Kayla: All of the locked essentials, trying to unlock, you know, unlock filters, unlock edits, all different different stuff like that. - 所有的锁定精华内容，尝试解锁，你知道的，解锁滤镜、解锁编辑工具，诸如此类的各种东西。

19:47-19:55 - Researcher: So access to all the locked filters and editing tools. Right now when you hit those locked features, does it frustrate you or do you just work around it? - 也就是访问所有被锁定的滤镜和编辑工具。目前当你遇到那些锁定的功能时，是会感到沮丧，还是就直接绕过去？

19:56-19:58 - Kayla: I work around it. - 我就绕过它用别的。

20:01-20:11 - Researcher: Let me ask you this: thinking about your future willingness to pay for TikTok's AI features - on a scale of 0 to 10, where 0 is not willing at all and 10 is very willing, where would you rate yourself? - 让我问你这个：考虑到你未来为 TikTok AI 功能付费的意愿——在 0 到 10 分的范围内，0 分是完全不愿意，10 分是非常愿意，你会给自己打几分？

20:14-20:15 - Kayla: Five - 五分。

20:18-20:20 - Researcher: Why a 5 - what makes you right in the middle? - 为什么是 5 分——是什么让你处于中立位置？

20:23-20:24 - Kayla: I would say five. - 我会说五分。

20:27-20:30 - Researcher: Yeah, but what's your reasoning - like what would push you higher or lower? - 是的，但你的理由是什么——比如什么会让你打更高或更低？

20:35-20:36 - Kayla: I would say five. - 我会说五分。

20:39-20:44 - Researcher: I'm hearing 5, but I want to understand why. What makes you somewhat willing but also somewhat hesitant? - 我听到是 5 分了，但我想理解为什么。是什么让你既有一定的意愿但也有些犹豫？

20:47-20:49 - Kayla: I would say five. - 我会说五分。

20:54-20:58 - Researcher: I'm having trouble understanding - can you say that again or rephrase what you mean? - 我有点理解困难——你能再说一遍或者换个说法解释你的意思吗？

21:03-21:04 - Kayla: I would say five. - 我会说五分。

21:07-21:13 - Researcher: Okay, let me ask it differently - what would make you more willing to pay, like push you from a 5 to an 8 or 9? - 好的，让我换个问法——什么会让你更愿意付费，比如让你从 5 分提到 8 分或 9 分？

21:16-21:20 - Kayla: If the price was incredibly lower, - 如果价格能低得多。

21:22-21:26 - Researcher: So if the price was much lower, that would make you more willing. What else besides price? - 也就是如果价格低得多，你会更愿意。除了价格还有别的吗？

21:29-21:30 - Kayla: That's it. - 没别的了。

21:32-21:37 - Researcher: Got it. What do you like most about TikTok's AI features, and what frustrates you most about them? - 明白了。你最喜欢 TikTok AI 功能的哪一点，最让你沮丧的又是哪一点？

21:45-21:52 - Kayla: I love the fact that they have so many different options. And it's just frustrating that they want so much money just to use the different features. - 我喜欢它们有这么多不同选择这一点。而令人沮丧的是，仅仅为了使用不同的功能，它们就要收这么多钱。

21:55-21:59 - Researcher: You mentioned they want so much money - do you know how much TikTok charges for premium features? - 你提到它们要收这么多钱——你知道 TikTok 的高级功能收多少钱吗？

22:01-22:02 - Kayla: I don't. - 我不知道。

22:07-22:13 - Researcher: Okay. If you had a magic wand and could change one thing about TikTok's AI features right now, what would it be? - 好的。如果你有一根魔杖，现在可以改变关于 TikTok AI 功能的一件事，那会是什么？

22:13-22:16 - Kayla: For everything to be free. - 让所有东西都免费。

22:19-22:45 - Researcher: Fair enough! Let me ask you to rate a few things about TikTok's AI features. First, how satisfied are you with the quality of the content it creates - on a scale of 1 to 5, where 1 is very unsatisfied and 5 is very satisfied? And how unique do you think TikTok's AI features are compared to other apps - 1 to 5, where 1 is not unique at all and 5 is very unique? - 很公平！让我请你对 TikTok 的 AI 功能进行几项评分。首先，你对它创作的内容质量有多满意——按 1 到 5 分计，1 是非常不满意，5 是非常满意？还有，你觉得 TikTok 的 AI 功能与其他应用相比有多独特——1 到 5 分，1 是完全不独特，5 是非常独特？

22:50-22:51 - Kayla: Five. - 五分。

22:53-22:58 - Researcher: Last one for TikTok - how satisfied are you with the value for money, the cost-to-benefit ratio - 1 to 5? - 关于 TikTok 的最后一个问题——你对它的物有所值程度（性价比）有多满意——1 到 5 分？

23:04-23:04 - Kayla: One - 一分。

23:07-23:11 - Researcher: A 1 - so you're very unsatisfied with the value for money. Can you say more about why? - 1 分——也就是说你对性价比非常不满意。你能多说说为什么吗？

23:14-23:22 - Kayla: I just think that it's a scam to have to charge people for basic things like AI. - 我只是觉得为 AI 这种基础的东西向人们收钱是一种骗局。

23:25-23:36 - Researcher: That makes sense. So stepping back and looking at all the AI tools you use - ChatGPT, Canva, TikTok - when you're deciding whether to pay for an AI tool, what factors do you consider? Walk me through what goes through your mind. - 明白了。那么回头看你使用的所有 AI 工具——ChatGPT、Canva、TikTok——当你决定是否为一个 AI 工具付费时，你会考虑哪些因素？跟我讲讲你当时的思路。

23:47-23:52 - Kayla: I think about the money. I think about how much this is gonna cost me in a year and so on and how if it's worth using that money for this or to just save it and use it for something else that we need. - 我会考虑钱。我会考虑这在一年里要花掉我多少钱，以此类推，以及把这笔钱花在这上面是否值得，还是应该省下来花在我们需要的其他东西上。

23:54-24:00 - Researcher: So cost over time and whether it's worth it compared to other needs. What else do you think about besides the money aspect? - 所以是长期成本，以及与其他需求相比是否值得。除了金钱方面，你还会考虑什么？

24:03-24:13 - Kayla: I think about the quality, think about which one has best qualities, um, and not just spend my money willy nilly on apps that don't have good quality. - 我会考虑质量，考虑哪一个质量最好，嗯，不会随随便便在质量不好的应用上花钱。

24:15-24:19 - Researcher: Good point. So you've got cost, quality what other factors play into your decision? - 说得好。所以有成本、质量。还有其他因素会影响你的决定吗？

24:30-24:34 - Kayla: I would say if it's going to be liked by my, uh, feed, or if it's gonna be go popular or, um, take off. - 我会看我的关注者（feed）会不会喜欢它，或者它会不会变火、变流行。

24:37-24:44 - Researcher: So whether the content you create with it will perform well and get engagement. Any other factors you consider when deciding to pay? - 也就是你用它创作的内容表现是否良好，是否有互动。在决定付费时还有其他考虑因素吗？

24:45-24:45 - Kayla: No. - 没有。

24:48-24:58 - Researcher: Okay, so you've mentioned cost over time, quality of the tool, and whether it helps your content perform well. If you had to rank those three from most important to least important, how would you order them? - 好的，你提到了长期成本、工具质量、以及是否能帮你的内容获得好表现。如果你必须将这三项按从最重要到最不重要排序，你会怎么排？

25:02-25:05 - Kayla: Cost over time, quality, whether it helps your content perform. - 长期成本、质量、是否能帮内容获得好表现。

25:08-25:14 - Researcher: Perfect. Now, where do you usually discover new AI products - like how did you first hear about ChatGPT, Canva, these tools? - 完美。那么，你通常在哪里发现新的 AI 产品——比如你最初是怎么听说 ChatGPT、Canva 这些工具的？

25:18-25:24 - Kayla: I used Google AI to see what the best apps were to use. - 我用谷歌 AI 去搜索有哪些最好用的应用。

25:26-25:32 - Researcher: So you actively searched for them on Google. Do you discover AI tools any other ways, or is Google search your main method? - 所以你是主动在谷歌上搜索。你还会通过其他方式发现 AI 工具吗，还是说谷歌搜索是你的主要方式？

25:34-25:39 - Kayla: I hear about AI tools from other people that have experienced them. - 我会从其他有使用经验的人那里听说 AI 工具。

25:41-25:47 - Researcher: Got it - so Google searches and word of mouth from others. Between those two, which one leads you to try new tools more often? - 明白了——谷歌搜索和他人口口相传。在这两者中，哪一个更经常促使你去尝试新工具？

25:49-25:50 - Kayla: Google searches. - 谷歌搜索。

25:54-26:04 - Researcher: Makes sense. Last question on this topic - do you have a monthly budget in your head for AI products and services overall? Like a maximum amount you're willing to spend across all AI tools per month? - 有道理。关于这个话题的最后一个问题——你心里对整体 AI 产品和服务有每月的预算吗？比如你每月愿意在所有 AI 工具上花费的最高总额？

26:06-26:06 - Kayla: No. - 没有。

26:08-26:16 - Researcher: So you don't have a set budget. If you had to think about it though, what's the most you could see yourself spending per month total on all AI tools combined? - 也就是你没有固定预算。但如果你必须考虑一下，你觉得自己在所有 AI 工具加起来每个月最多能花多少钱？

26:18-26:19 - Kayla: Probably twenty dollars. - 大概二十美元。

26:22-26:30 - Researcher: Twenty dollars total across everything. Right now you're paying $10 for ChatGPT - so that leaves about $10 of room. Does that feel about right for where you're at? - 所有东西加起来总共 20 美元。目前你为 ChatGPT 支付 10 美元——所以还剩下大约 10 美元的空余。这符合你现在的状态吗？

26:31-26:32 - Kayla: Yes. - 是的。

26:36-26:46 - Researcher: Got it. So we've covered ChatGPT, Canva, and TikTok pretty thoroughly. Are there any other AI tools you use for creating or editing content - audio, images, - 明白了。我们已经挺深入地聊了 ChatGPT、Canva 和 TikTok。还有没有其他用于创作或编辑内容（音频、图像等）的 AI 工具？

26:46-26:46 - Kayla: No. - 没有。

26:51-27:03 - Researcher: Alright, let's shift gears a bit. I want to dive deeper into your experience with ChatGPT since that's the one you're paying for. What do you like most about it - what features or experiences make it feel worth the money? - 好了，让我们换个话题。我想更深入了解一下你使用 ChatGPT 的体验，因为这是你在付费的一个。你最喜欢它哪一点——什么样的功能或体验让你觉得这笔钱花得值？

27:05-27:14 - Kayla: The accuracy, the uh, how there's no limits and that I can practically ask it to do whatever I need it to do. - 准确性，嗯，还有它没有限制，我几乎可以要求它做任何我需要它做的事情。

27:16-27:22 - Researcher: Those are solid reasons. On the flip side, what's the most frustrating or disappointing thing about ChatGPT for you? - 这些理由很充分。反过来说，关于 ChatGPT，最让你沮丧或失望的是什么？

27:24-27:26 - Kayla: That it takes a while to load sometimes. - 有时候加载需要很长时间。

27:29-27:31 - Researcher: How long does it usually take when it's slow? - 速度慢的时候通常需要多久？

27:34-27:37 - Kayla: Sometimes it can take up to ten minutes. - 有时候甚至要等十分钟。

27:39-27:43 - Researcher: Ten minutes is a long time. Does that happen often, or just occasionally? - 十分钟是很长的时间。这种情况经常发生吗，还是只是偶尔？

27:45-27:46 - Kayla: Occasionally, - 偶尔。

27:48-27:54 - Researcher: Got it. If you had that magic wand and could change one thing about ChatGPT right now, what would you improve or add? - 如果你有一根魔杖，现在可以改变关于 ChatGPT 的一件事，你会改进或增加什么？

27:56-28:03 - Kayla: Making it free and making it have great quality and fast loading - 让它免费，并让它拥有极高的质量和快速的加载速度。

28:05-28:11 - Researcher: So free, high quality, and faster loading. If you could only pick one of those three to fix, which would matter most to you? - 也就是免费、高质量、更快的加载。如果这三个中只能选一个来修复，哪一个对你最重要？

28:13-28:14 - Kayla: Three - 第三个。

28:15-28:26 - Researcher: Faster loading would be your top priority. Makes sense given those 10-minute waits. Now let me get some ratings from you on ChatGPT. On a scale of 1 to 5, how satisfied are you with the quality of content it generates? - 快速加载会是你的首选。考虑到那 10 分钟的等待，这很有道理。现在让我让你给 ChatGPT 打几项评分。1 到 5 分，你对它生成的内容质量有多满意？

28:29-28:29 - Kayla: Five. - 五分。

28:42-28:45 - Researcher: And how unique is ChatGPT compared to other similar AI tools - 1 to 5? - 与其他类似的 AI 工具相比，ChatGPT 有多独特——1 到 5 分？

28:48-28:48 - Kayla: Five - 五分。

28:51-28:56 - Researcher: Last one - how satisfied are you with ChatGPT's value for money, the cost-to-benefit ratio - 1 to 5? - 最后一个——你对 ChatGPT 的性价比（价值与成本之比）有多满意——1 到 5 分？

28:57-28:58 - Kayla: Three - 三分。

29:01-29:04 - Researcher: A 3 on value for money. Why a 3 and not higher or lower? - 性价比打了 3 分。为什么是 3 分而不是更高或更低？

29:08-29:14 - Kayla: Yes. It's not horrible when I'm paying for it, but it would be even better if it was free. - 是的。我付费的时候感觉还不算太糟，但如果它是免费的话会更好。

29:21-29:28 - Researcher: That makes sense. If ChatGPT stayed at $10 a month but fixed the loading speed issue completely, would your value-for-money rating go up? - 明白了。如果 ChatGPT 维持每月 10 美元，但完全解决了加载速度问题，你的性价比评分会提高吗？

29:29-29:30 - Kayla: Yes. - 会。

29:33-29:34 - Researcher: What would it go up to? - 会提高到多少分？

29:35-29:36 - Kayla: Five. - 五分。

29:38-29:48 - Researcher: So the loading speed really impacts how you feel about what you're paying. Got it. Now let's talk about Canva since you use that a lot too but don't pay for it. What do you like most about Canva's free version? - 所以加载速度真的会影响你对自己所付价格的感受。明白了。现在聊聊 Canva，因为你也经常使用但没付费。你最喜欢 Canva 免费版的一点是什么？

29:51-29:56 - Kayla: How there's a lot of options to be able to edit photos and make things. - 它有很多编辑照片和制作东西的选项。

30:02-30:07 - Researcher: And what's the most frustrating or disappointing part about using the free version of Canva? - 那么使用 Canva 免费版最让你沮丧或失望的部分是什么？

30:09-30:16 - Kayla: When I can't use the things that I need to use because they're locked, because they're not free. - 当我无法使用我需要使用的东西时，因为它们被锁住了，因为它们不是免费的。

30:19-30:23 - Researcher: Can you give me a specific example of a time when you needed something that was locked? - 你能给我举一个具体的例子，说明你什么时候需要过某种被锁定的功能吗？

30:23-30:29 - Kayla: Yes. I needed a certain template - 有的。我当时需要一个特定的模板。

30:30-30:36 - Researcher: What What kind of template was it - what were you trying to create? - 那是什么样的模板——你当时是想制作什么？

30:42-30:46 - Kayla: The template was for a different type of coloring book that I needed to create inside of the template, and it wouldn't let me use it. - 那个模板是用于另一种类型的涂色书，我需要在那个模板里进行创作，但它不让我使用。

30:49-30:52 - Researcher: What did you end up doing instead when you couldn't access that template? - 当你无法访问那个模板时，你最后是怎么处理的？

30:53-30:59 - Kayla: I had to use something on the free version and just make it look as good as I could. - 我不得不使用免费版里的素材，尽可能把它做得好看一些。

31:12-31:17 - Researcher: Did the free version result turn out as good as you wanted, or was it noticeably worse? - 免费版做出来的效果达到你的预期了吗？还是明显变差了？

31:18-31:20 - Kayla: It was as good as I wanted. - 效果达到了我的预期。

31:22-31:30 - Researcher: Interesting - so you made it work. If Canva wanted you to pay for the premium version, what would they need to add or change to make you actually consider upgrading? - 有意思——所以你还是解决了问题。如果 Canva 想让你为高级版付费，他们需要增加或改变什么才能让你真正考虑升级？

31:33-31:36 - Kayla: Probably to make everything free if I paid. - 可能是我付了费之后，所有东西都应该是免费（无限制）使用的。

31:38-31:44 - Researcher: So unlock everything with one payment. Anything else they'd need to change or add beyond just unlocking all the features? - 所以就是通过一次付费解锁所有内容。除了解锁所有功能之外，他们还需要改变或增加其他东西吗？

31:45-31:45 - Kayla: No. - 不需要。

31:48-31:55 - Researcher: Alright, let me get some ratings on Canva's free version. 1 to 5 - how satisfied are you with the quality of content Canva helps you create? - 好的，让我来收集一下对 Canva 免费版的一些评分。1 到 5 分——你对 Canva 帮你创作出的内容质量有多满意？

31:55-31:56 - Kayla: Five - 5分。

31:58-32:02 - Researcher: How unique is Canva compared to other design tools you know about - 1 to 5? - 与你了解的其他设计工具相比，Canva 的独特程度是多少——1 到 5 分？

32:03-32:04 - Kayla: Five. - 5分。

32:06-32:08 - Researcher: I think I heard "eyes" - did you mean 5? - 我想我刚才听成了“eyes”——你是指 5 分吗？

32:08-32:09 - Kayla: Five. - 5分。

32:12-32:19 - Researcher: Got it. And last one - how satisfied are you with Canva's value for money, keeping in mind you're using the free version - 1 to 5? - 明白了。最后一个——考虑到你正在使用的是免费版，你对 Canva 的性价比有多满意——1 到 5 分？

32:20-32:21 - Kayla: Three - 3分。

32:23-32:25 - Researcher: Why a 3 on value for money for Canva? - 为什么对 Canva 的性价比只给 3 分？

32:27-32:31 - Kayla: Because it would be better if it was all free and you had all the features. - 因为如果它是全免费并且能拥有所有功能的话，会更好。

32:35-32:50 - Researcher: That makes sense - you want full access without restrictions. Now let's think ahead a bit. For ChatGPT, the one you're currently paying $10 a month for - how likely are you to keep paying for it over the next 6 months? Give me a number from 0 to 10, where 0 is definitely canceling and 10 is definitely keeping it. - 明白了——你希望获得不受限的完全访问权限。现在让我们展望一下未来。对于 ChatGPT，就是你目前每月支付 10 美元的那个——在接下来的 6 个月里，你继续付费的可能性有多大？请给我一个 0 到 10 之间的数字，0 表示肯定会取消，10 表示肯定会继续使用。

32:53-32:54 - Kayla: Ten. - 10分。

32:56-32:59 - Researcher: A solid 10. What makes you so certain you'll keep paying for it? - 坚定的 10 分。是什么让你如此确定会继续为它付费？

33:02-33:05 - Kayla: The features on it are better than all of the others. - 它的功能比所有其他同类产品都要好。

33:07-33:10 - Researcher: Better in what specific ways compared to the others? - 与其他产品相比，具体在哪些方面更好？

33:11-33:18 - Kayla: Gives me more information on what I need and can really edit photos the way that I need them to be edited. - 它能针对我的需求提供更多信息，而且它真的能按照我需要的样子来修图。

33:20-33:27 - Researcher: Now think about Canva, which you're using for free right now. How likely are you to actually pay for Canva in the next 6 months - 0 to 10? - 现在想想 Canva，你目前正在免费使用的这个。在接下来的 6 个月里，你实际为 Canva 付费的可能性有多大——0 到 10 分？

33:29-33:30 - Kayla: Zero. - 0分。

33:32-33:33 - Researcher: What's the main reason it's a zero? - 给 0 分的主要原因是什么？

33:35-33:38 - Kayla: Because it will go out of my budget - 因为这会超出我的预算。

33:42-33:51 - Researcher: If you suddenly started making good money from selling those posters and coloring books - let's say you were bringing in an extra few hundred dollars a month - would that zero change? - 如果你突然开始通过销售那些海报和涂色书赚到不错的钱——比方说，你每月能额外收入几百美元——那个“0 分”会改变吗？

33:52-33:53 - Kayla: Yes. - 会的。

33:55-33:56 - Researcher: What would it change to? - 会变成多少分？

33:59-34:01 - Kayla: It would change to a ten. - 会变成 10 分。

34:05-34:13 - Researcher: So it's purely about the budget right now, not about whether Canva premium is worth it. Do you know anyone else who's paying for AI tools or products? - 所以现在纯粹是预算问题，而不是 Canva 高级版值不值得的问题。你还认识其他为 AI 工具或产品付费的人吗？

34:13-34:14 - Kayla: No. - 不认识。

34:17-34:21 - Researcher: Do you talk to anyone about AI tools at all, even if they're not paying for them? - 你会和别人讨论 AI 工具吗？哪怕他们没有付费。

34:25-34:27 - Kayla: I talked to my husband, but that's it. - 我跟我丈夫聊过，但也仅此而已。

34:30-34:32 - Researcher: What does your husband use AI for? - 你丈夫用 AI 做什么？

34:34-34:35 - Kayla: Just playing around. - 只是随便玩玩。

34:38-34:41 - Researcher: Does he use any of the same tools you do, or different ones? - 他是使用和你一样的工具，还是不一样的？

34:44-34:45 - Kayla: ChatGPT. - ChatGPT。

34:58-35:00 - Researcher: Does he pay for it too, or use the free version? - 他也付费吗，还是用免费版？

35:02-35:03 - Kayla: He uses the free version. - 他用的是免费版。

35:07-35:10 - Researcher: Has he ever thought about upgrading, or does he not need to for what he does? - 他有没有想过升级，还是说对他做的事情来说不需要？

35:11-35:13 - Kayla: He doesn't need to. - 他不需要。

35:15-35:22 - Researcher: Do his experiences with the free version ever make you question whether you need the paid version, or does it just confirm you need different things? - 他使用免费版的经历是否让你怀疑过自己是否需要付费版，或者只是让你确信你们的需求不同？

35:25-35:26 - Kayla: No. - 没有。

35:29-35:36 - Researcher: Looking ahead to the next year - do you think AI tools will become more important in your life, stay about the same, or become less important? - 展望未来一年——你认为 AI 工具在你的生活中会变得更重要、保持不变，还是变得不那么重要？

35:37-35:38 - Kayla: Stay about the same. - 保持现状。

35:41-35:44 - Researcher: Why do you think they'll stay about the same rather than grow? - 为什么你认为它们会保持现状而不是增长？

35:46-35:54 - Kayla: Because I haven't seen any growth yet. Maybe if it does grow, I will do more, but right now it's not growing. - 因为我还没有看到任何增长（回报）。也许如果真的有了增长，我会做得更多，但目前它没有在增长。

35:56-36:02 - Researcher: When you say you haven't seen any growth yet - are you talking about your TikTok following, your sales, or something else? - 当你说还没看到任何增长时——你是指你的 TikTok 粉丝数、你的销售额，还是别的什么？

36:09-36:10 - Kayla: My sales. - 销售额。

36:19-36:23 - Researcher: How would your spending on AI tools change if your sales did start to grow? - 如果你的销售额真的开始增长，你对 AI 工具的支出会如何改变？

36:23-36:23 - Kayla: I would be able to afford it better. - 我就能更好地负担得起。

36:26-36:31 - Researcher: Would you spend more on AI tools, or just feel less stressed about the $10 you're already spending? - 你会花更多钱在 AI 工具上，还是仅仅会对已经花费的那 10 美元感到压力小一些？

36:31-36:32 - Kayla: Less stressed. - 压力变小。

36:35-36:37 - Researcher: I didn't quite catch that - can you say that again? - 我刚才没听清楚——你能再说一遍吗？

36:37-36:39 - Kayla: Feel less stressed. - 会觉得压力小一些。

36:41-36:52 - Researcher: So you'd feel less stressed about the money you're already spending. Before we wrap up, is there anything else about paying for AI tools or using them that you want to share or that I haven't asked about? - 所以你会对已经花掉的钱感到压力减轻。在结束之前，关于支付 AI 工具费用或使用它们，还有什么你想要分享的，或者我还没问到的内容吗？

36:52-36:53 - Kayla: No. - 没有了。